Phil Fitts Ford
New Castle, PA
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1,367 Reviews of Phil Fitts Ford
Very satisfied Brian was very helpful and is very knowledgeable about the truck i bought. I have bought off Mike Hietsch years prior and it is nice to see his son Br Brian was very helpful and is very knowledgeable about the truck i bought. I have bought off Mike Hietsch years prior and it is nice to see his son Brian following in his footsteps. I will be back for sure! More
THE MAN Albee was very helpful n made the experience great. No rush on the purchase and cares about the customer overall was a easy enjoyable experience. #Unc Albee was very helpful n made the experience great. No rush on the purchase and cares about the customer overall was a easy enjoyable experience. #UncleAlbeeRocks More
Not too sure if i would reccomend or not No complaints other that that they sold us a vehicle with lug nuts so badly swollen that the had to be removed with a hammer and oversized socket. So No complaints other that that they sold us a vehicle with lug nuts so badly swollen that the had to be removed with a hammer and oversized socket. So far no efforts have been made to to resolve this after talking to them. More
2018 Ford Ecosport I called for service because I was stopped along the road by another concerned driver letting me know that something was hanging very low to the groun I called for service because I was stopped along the road by another concerned driver letting me know that something was hanging very low to the ground underneath my car. When I called for an appointment, the service scheduler accomodated my crazy work schedule and got me in ASAP. The shield underneath the vehicle had gotten torn by something on the road, and I had not even realized it was hanging. They fixed the problem quicky and sent me on my way. Thanks for the great service! More
Great, easy experience! I purchased a 2018 Ford Ecosport from Phil Fitts ford, and I had a really positive experience! The dealer I worked closely with, Rod, was very communi I purchased a 2018 Ford Ecosport from Phil Fitts ford, and I had a really positive experience! The dealer I worked closely with, Rod, was very communicative throughout the process and allowed me to give him the exact specifications of what I was looking for (and then made it happen in a very timely manner). Especially as a younger woman, I didn't feel talked down to or taken advantage of throughout the sale process, but I felt respected and heard. I would definitely recommend Phil Fitts to anyone seeking a quality Ford experience! More
Very pleased Albee was very pleasant to deal with. He made to process on ordering a new truck very simple and straight forward. Will definitely deal with him agai Albee was very pleasant to deal with. He made to process on ordering a new truck very simple and straight forward. Will definitely deal with him again. More
Excellent service Took my car when my appointment was scheduled for. Service was completed in a timely manner. They even washed my car. Very pleased with the service Took my car when my appointment was scheduled for. Service was completed in a timely manner. They even washed my car. Very pleased with the service More
was great experience They made me feel like family. They didn't push what they wanted me to but but listened to what I wanted and made the deal happen for me. Great teamwo They made me feel like family. They didn't push what they wanted me to but but listened to what I wanted and made the deal happen for me. Great teamwork More
Ford F150 Great customer service, the staff was very knowledgeable. We really connected with Luke, what a great guy. They took the time to listen to what we nee Great customer service, the staff was very knowledgeable. We really connected with Luke, what a great guy. They took the time to listen to what we needed, instead of telling us what we needed. More
Overall great experience My husband and I were in need of a new car as soon as possible for my daily work commute. I walked into Phil Fitts with no appointment or any idea wha My husband and I were in need of a new car as soon as possible for my daily work commute. I walked into Phil Fitts with no appointment or any idea what I wanted. I knew what we needed and had a few things that were necessary for our lives. Darius was extremely helpful, knowledgable and patient. He listened to all of my concerns and needs and was able to get me the car I needed for the price I needed. The entire staff working was kind and helpful and accommodating. I am very satisfied with my experience and would reccomend Phil Fitts and especially Darius to any one looking for a vehicle! More





