Phil Fitts Ford

Purchase of a 2010 Grand Marquis I had an issue with the vehicle I purchased and brought it back to have it repaired. The service manager barely listened to my concerns, and pushed me I had an issue with the vehicle I purchased and brought it back to have it repaired. The service manager barely listened to my concerns, and pushed me off with a rather curt “You’ll have to bring it back next week”. The check engine light was on, which can be serious, but they didn’t even offer to run a diagnostic so I could know whether it was safe to drive it. I’ll never by another car from this dealership.Darius was great before the sale, but once you had the sale, no one wanted to deal with us. More

State inspection Service did what they said in a timely manor. The car wash was the best I have seen at the dealership no water dripping and no dirty spots. Service did what they said in a timely manor. The car wash was the best I have seen at the dealership no water dripping and no dirty spots. More

Service new.used Lincoln mkx They addressed our concerns on our new car and checked it all out. They were very good at explaining everything to us. We were very pleased. They addressed our concerns on our new car and checked it all out. They were very good at explaining everything to us. We were very pleased. More

Best car shopping experience ever! I have been purchasing cars for at least 50 years. I have had some good experiences and some really bad experiences. Chris Dottle was the most pleasa I have been purchasing cars for at least 50 years. I have had some good experiences and some really bad experiences. Chris Dottle was the most pleasant and helpful sales person I have ever had the pleasure of working with. Christ and the dealership were extremely patient and courteous to me during the entire purchase experience. I purchased this car in Pennsylvania while living in the state of Georgia. The entire purchase was conducted via cell phone and internet. They walked me through each step and helped me get the car of my dreams. I am over joyed with my new car. I have been sharing this wonderful experience with all my friends. I would buy another car from Chris or Phil Fitts Ford & Lincoln. More

Darius was excellent. He was able to get me into a vehicle I had my car stolen and totaled. Darius was able to get me into a car. They even returned the rental for me. The atmosphere there was welcoming and c I had my car stolen and totaled. Darius was able to get me into a car. They even returned the rental for me. The atmosphere there was welcoming and calm. More

Good service Staff was very nice and the work was very good. I would definitely recommend them to my friends. The price was very reasonable and service was prompt Staff was very nice and the work was very good. I would definitely recommend them to my friends. The price was very reasonable and service was prompt More

Best Ford Dealer in PA. Rod Franzi and everyone else that I interacted with at the dealership were professional and courteous. They gave me a fair offer for my trade, and fou Rod Franzi and everyone else that I interacted with at the dealership were professional and courteous. They gave me a fair offer for my trade, and found incentives to help buy the new truck. The Ford Pass Connect system was experiencing technical difficulties, but Becki Davidson stuck with it until the new truck was connected and everything was working great! I had a question about the new Ranger, Rod had me bring it in the next morning. The service crew looked at it immediately, inspected it thoroughly, and confirmed that everything was as it should be. I plan to use Phil Fitts for service and future purchases. More

Excellent Service Excellent experience. Kenny set up an appointment, and the work on my car was completed as promised. Kenny, as always, was courteous and knowledgeab Excellent experience. Kenny set up an appointment, and the work on my car was completed as promised. Kenny, as always, was courteous and knowledgeable. Thanks! More

Awesome Service I love the Service Department at Phil Fitts, especially Kenny. He is always so nice and pleasant, calls me by name and takes great care of me when I a I love the Service Department at Phil Fitts, especially Kenny. He is always so nice and pleasant, calls me by name and takes great care of me when I am in for my Service. The guys that give me a ride to and from the dealership are just as nice and I always appreciate this since I work from home and need to get back and plugged in right away or on a conference call. More

Tires and works Service for two vehicles. New tires and alignment for car under 30k miles. The works services on another vehicle. Both vehicles are running well. Than Service for two vehicles. New tires and alignment for car under 30k miles. The works services on another vehicle. Both vehicles are running well. Thank you Kenny More