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Phil Fitts Ford

New Castle, PA

4.8
1,367 Reviews

3250 Wilmington Road

New Castle, PA

16105

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1,367 Reviews of Phil Fitts Ford

February 06, 2019

Service Excellent service as usual. Go out of their way to make sue the customer is cared for. Would recommend them to other people. Very pleasant to work More

by GCARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Mike Hietsch
February 04, 2019

I felt great to purchase a vehicle from my friends. Simple! Good people.. Good friends.. And I used to work there.Excellent staff. The place looks great after the remodeling that was done by Bill Phitts More

by CHUNTSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gabriela.. Tony O’bricht, Dim Dimico,, Darius Carter, Albee Mangino, Mike Hietsch, Kevin Whitty
February 01, 2019

Rod treats us very well as does the entire staff. We feel the overall dealership is great and will continue to purchase our vehicles from Rod. The entire experience is awesome all around. Thank you! More

by hlsommers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Franzi, Mike Hietsch
February 01, 2019

A+ Dealership Phil Fitts is a top notch dealership. My wife and have bought 3 vehicles off them and every time has been a pleasure to work with them. More

by DYE7997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Grantham, Luke Lord
January 31, 2019

Most Awesome Truck Buying Experience From the first initial contact via the website and email it was a easy to schedule a test drive and the rest was history. My salesman Luke was highly More

by cobull123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy, Luke Lord
January 30, 2019

Great Sales and Service This was my first new vehicle from Phil Fitts and they certainly earned my future business. I've always been a fan of the service department, but Rod More

by Josh Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Kenny Carter, Rod Franzi, Becki Davison
January 29, 2019

Unhappy cusomer Brought my 2014 escape in for a new battery after reading on internet how it can mess up the window wipers I did not want to take the chance on going More

by JEAN3487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Whitty
January 29, 2019

Not fixed First my 2014 escape heater was only fixed for a few weeks. Then my 2015 focus still shuttering upon excalleration now that the warranty almost up. More

by brymorg39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Albee Mangino
January 29, 2019

Love my new car!!! Rod is amazing!!! Worked to get us what we wanted. He went above and beyond. Tony was great to deal with also. Love these guys!!! Thank you Becky for More

by BB1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Franzi, Becki Davison, Tony Oliva
January 28, 2019

Service Dept. Spot on service with no issues at all. Kenny called when vehicle was ready to pickup and explained everything was completed. Performed inspection, ser More

by C. McConnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Campbell
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