Phil Fitts Ford

Awesome My experience was great. Darius listened and got me into the vehicle I wanted along with all the features i needed. He was very diligent in getting me My experience was great. Darius listened and got me into the vehicle I wanted along with all the features i needed. He was very diligent in getting me into the payment bracket I needed to be in. He was very knowledgeable and did a great job with setting up my new vehicle. Ie: cell phone, phone app. I'll definitely refer him to my friends looking to buy a vehicle More

Thank you! Got the vehicle I have been wanting for years! Great customer service! Thorough, honest and helpful. I was able to really test the vehicle and have it Got the vehicle I have been wanting for years! Great customer service! Thorough, honest and helpful. I was able to really test the vehicle and have it looked over before I committed to purchasing it. More

Excellent sales My salesman was very knowledgeable and was not pushy. He was very helpful and personable throughout the whole sale. I would recommend Luke to anyone l My salesman was very knowledgeable and was not pushy. He was very helpful and personable throughout the whole sale. I would recommend Luke to anyone looking to buy a new or used car. More

My experience They helped get me in what I chose and approval this is my 3 from them they will help as much as they can do They helped get me in what I chose and approval this is my 3 from them they will help as much as they can do More

Great We were pleasantly surprised at how easy the process was. We were referred to Rod by friends and we were not disappointed. Love our new Escape, Golden We were pleasantly surprised at how easy the process was. We were referred to Rod by friends and we were not disappointed. Love our new Escape, Goldenrod. More

Customer Service Sales persons are so professional and knowledgeable, They assist me right away and trough the whole process of trading my car. The process was fast an Sales persons are so professional and knowledgeable, They assist me right away and trough the whole process of trading my car. The process was fast and went home happy!Thank you Phil Fitts New Castle!and shout out to Mr Cris Dottle! If you're looking for a new car or want to trade your car, look for this guy! More

Excellence Easy to deal with. They were really willing to work with me for my needs and wants. They did everything possible to make sure the deal went through. Easy to deal with. They were really willing to work with me for my needs and wants. They did everything possible to make sure the deal went through. More

Great guys there!!!!!!! I m about 2hours away got stuck in traffic bumber to bumber traffic and made it there 5 min.before closing But they didn’t rush me through the process I m about 2hours away got stuck in traffic bumber to bumber traffic and made it there 5 min.before closing But they didn’t rush me through the process (Friday night)too!Gave me the best trade in value of the dealers I contacted and got a good deal on a Toyota Tundra!!!The truck came with only one key but Darius gave me his word they would get me another one !!!!! More

2015 Lincoln Navigator L Albee kept us informed of vehicles that may interest us and made sure we were completely satisfied with our purchase. It was a pleasure working with Albee kept us informed of vehicles that may interest us and made sure we were completely satisfied with our purchase. It was a pleasure working with Albee. More

Chris Dottle rocks! Chris Dottle took time to listen to what we wanted and sold us a great car! Thanks Chris for putting the customer first and not selling us any old car Chris Dottle took time to listen to what we wanted and sold us a great car! Thanks Chris for putting the customer first and not selling us any old car but rather one we can afford and are thrilled with! I would recommend Chris to anyone. More