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Phil Fitts Ford

New Castle, PA

4.8
1,367 Reviews

3250 Wilmington Road

New Castle, PA

16105

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1,367 Reviews of Phil Fitts Ford

July 05, 2018

Great experience. I was in need of a new(er) truck and I had a good amount of negative equity. Luke went above and beyond to show me all the options from new to used t More

by dustyburd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lord
Jul 11, 2018 -

Phil Fitts Ford responded

Thank you for the great review! Luke is a great salesman to work with and we are very happy that you were satisfied with your visit here! We really hope that you enjoy your truck and if you have any questions just give us a call!

July 05, 2018

Gave it to me straight! Albee got me out of my negative equity with an unbeatable price for a lease in 3 years. Thanks you for everything! This is car #4 with Albee More

by nrb5922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Jul 11, 2018 -

Phil Fitts Ford responded

Thank you for the great review and for continuing your business with us! Albee is a great guy to work with and we really appreciate you choosing him and our dealership for your vehicle needs. If you have any questions, please don't hesitate to call. Enjoy your new lease!

July 02, 2018

Third new vehicle in less than 4 years. This is the third new vehicle that I have bought from Rod. Rod always speaks when I'm in the dealership, like were friends. I have referred both fami More

by robertwilson2245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Franzi, Mike Hietsch, Brian Hietsch
Jul 03, 2018 -

Phil Fitts Ford responded

Thank you for the great review! Rod is a great guy to work with and it means a lot to us that you are so pleased with your experience here that you keep coming back and that you are referring friends and family! If you ever need anything or have any questions, give us a call! Enjoy your new ride!

July 02, 2018

Used car buy My salesman was great . He gave me options and was very responsive to all my questions. It made my car buying experience a good one .👍 More

by cavellifred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Jul 03, 2018 -

Phil Fitts Ford responded

Thank you for the review! It means a lot to us that you were pleased with our customer service and the sales process! We hope you enjoy with car! If you ever have any questions, please don't hesitate to give us a call.

July 01, 2018

Lincoln Navigator experience Thanks to Darius for a great job explaining and taking the time ( at least an hour) to explain every detail of our new Lincoln Navigator. More

by PF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
Jul 02, 2018 -

Phil Fitts Ford responded

Thank you for the great review! Darius is a great guy to work with and we are glad that you were pleased with his customer service. If you ever need anything, please don't hesitate to call!

July 01, 2018

Inspection and "The works" I had a state inspection , emissions inspection and oil change. Upon arrival, I was greeted by Kenny Carter. He is always prepared with paper work a More

by RAGOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Jul 02, 2018 -

Phil Fitts Ford responded

Thank you so much for the great review! It means a lot to us that you keep coming to us for all of your vehicle needs and that you are always pleased with our service department! If you ever need anything, please don't hesitate to call. Thanks!

June 30, 2018

VEHICLE PURCHASE DARIUS CARTER WAS GREAT TO WORK WITH.WOULD RECOMMEND DARIUS AND PHIL FITTS FORD TO FAMILY AND FRIEND TO PURCHASE VEHICLE FROM.EXCELLENT JOB WOULD BUY More

by RICHARD WHETZEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
Jul 02, 2018 -

Phil Fitts Ford responded

Thank you so much for the great review, Richard! It means a lot to us that you were pleased with your experience here at Phil Fitts! We hope you enjoy your truck and we look forward to hearing from you again!

June 29, 2018

Old lease to new lease Darius kept us up-dated on our lease and what our options would be. He is always friendly and knowledgeable about all aspects of leasing, buying and More

by beaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter, Mike Hietsch
Jun 29, 2018 -

Phil Fitts Ford responded

Thank you so much for the great review. It really means a lot to us that you keep coming to us for your dealership and you are pleased each time. We look forward to seeing you again. If you ever have any questions, please don't hesitate to give us a call. Enjoy your new ride!

June 27, 2018

Great experience I recently bought an F150 from Luke. Luke is very knowledgeable about the vehicles and definitely goes the extra mile to make sure you’re happy with y More

by Buckbuster34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Luke Lord
Jun 28, 2018 -

Phil Fitts Ford responded

Thanks so much for leaving this wonderful review about your experience with Luke and the rest of us here at Phil Fitts Ford! We hope you enjoy your truck and is everything you wanted in it! We hope your mother enjoys her new Ford Escape as well! If either of you have any additional needs or questions, we will be more than happy to assist you! Thanks again!

June 27, 2018

LAST VISIT IT WAS GREAT AS USUAL..EVERYONE TREATS YOU LIKE AN OLD FRIEND..BOUGHT MY LAST 6 CARS THERE EVEN THOUGH I HAVE TO DRIVE 15 MILES TO GET THERE WHILE HAV More

by SHUVLHED73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BOB MCCONNELL_SERVICE DEPT., Albee Mangino, Mike Hietsch, Luke Lord
Jun 28, 2018 -

Phil Fitts Ford responded

Thank you so much for leaving this great review! We really appreciate you choosing us as your go to dealership. It is always a great time working with you! If you ever need anything or have any questions, feel free to give us a call at anytime!

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