Phil Fitts Ford

Best service ever! I needed a vehicle and had been shopping around for a few weeks. I was actually on an overnight test drive with a vehicle from another dealership when I needed a vehicle and had been shopping around for a few weeks. I was actually on an overnight test drive with a vehicle from another dealership when I went to Phil Fitts. I had spoken with Luke and learned a lot about him and his family. It made me trust him a lot more and feel more confident in my decision. I initially just wanted something used and basic until hearing about promotions and rebates being offered at the time. Luke was able to work with me and get me into a BRAND NEW truck instead of a used vehicle and the payment was actually cheaper! It was such a good experience I bought my wife a new explorer and my friends wife bought 2 cars from him as well! Luke is an amazing guy and definitely needs a raise! THANKS LUKE! More

New car purchase No high pressure sales gimmicks. Bought a car there 18 years ago. Was very satisfied then. They still have the same above board professionalism as t No high pressure sales gimmicks. Bought a car there 18 years ago. Was very satisfied then. They still have the same above board professionalism as they did then! More

Great experience! Wonderful experience at Phil Fitts! Luke Lord was able to get me into a Ford Edge (which I’m extremely happy with) for a lease price that fits my bud Wonderful experience at Phil Fitts! Luke Lord was able to get me into a Ford Edge (which I’m extremely happy with) for a lease price that fits my budget. He was extremely knowledgeable, and listened to what I was looking for. The Ford Edge fits my lifestyle and is a safe vehicle for my daughter. I also purchased a remote start to be added on, and Luke was proactive in scheduling the installation for me so I didn’t even need to call! I’ve already referred Luke to others, who have also been very pleased with their experience and purchase. He will definitely go the extra mile for you! More

Great Buying Experience with Luke and team. From the moment I walked into the dealership I was able to comfortably and easily explain to Luke what I was looking for. I needed something very spec From the moment I walked into the dealership I was able to comfortably and easily explain to Luke what I was looking for. I needed something very specific because of the nature of my work and he steered me in the right direction the entire time. Didn't try to oversell anything. Buying a truck for work is serious but also should be fun and exciting. He knew when to get serious and talk about capability and functionality but also knew when to be fun and tell you all the cool and powerful things the truck would be able to do. I was also on a tight timetable for making the purchase and last minute we needed to scramble and get another vehicle. They found exactly what I wanted and helped in ways that I have only experienced at 1 other dealership in my life. To say that Luke and his team members went above and beyond is an understatement. Most people who sell anything never have the ability to make it fun AND serious but Luke made this seem natural and effortless. Would definitely recommend any of my friends to him when buying a new vehicle. More

Fast, friendly, efficient Luke is very professional and personable! I’ve purchased 2 vehicles from him! Every visit is always fast and friendly! I would highly recommend Luke a Luke is very professional and personable! I’ve purchased 2 vehicles from him! Every visit is always fast and friendly! I would highly recommend Luke and team at Phil Fitts Ford! More

No pressure We felt very comfortable-not rushed. We dealt with Brian and Mike and Becki, and they were the most normal sales people I have ever met. They actually We felt very comfortable-not rushed. We dealt with Brian and Mike and Becki, and they were the most normal sales people I have ever met. They actually were more concerned about getting us the deal we wanted than just making a sale. As long as those 3 people work there, I would not think twice about buying from Phil Fitts again. More

Great to deal with We dealt with Rod could not ask for a better person. Made us feel like we had a great deal and we all know there is no such thing as a great deal unle We dealt with Rod could not ask for a better person. Made us feel like we had a great deal and we all know there is no such thing as a great deal unless they make you feel that way. I have stopped there twice now and he asked how I am doing and remembered my wife’s name and mine. Seems concerned about both of us. He is surrounded by a great group of people every time we go there. More

Always excellent service Do a great job all around from selling to service . Have purchased my last 5 vehicles from this dealer and Mr. Carter as my salesperson Do a great job all around from selling to service . Have purchased my last 5 vehicles from this dealer and Mr. Carter as my salesperson More

Third vehicle Great deals on my lease , got exactly what I wanted. Thank you Luke and Eric. I now have a sporty little EcoSport, with a low payment plan. Great deals on my lease , got exactly what I wanted. Thank you Luke and Eric. I now have a sporty little EcoSport, with a low payment plan. More

best service ever Albee was the greatest .no presure ..love my car.will recamend tp friends and family in the future.will return when im ready to trade! Albee was the greatest .no presure ..love my car.will recamend tp friends and family in the future.will return when im ready to trade! More