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Phil Fitts Ford

New Castle, PA

4.8
1,367 Reviews

3250 Wilmington Road

New Castle, PA

16105

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1,367 Reviews of Phil Fitts Ford

May 21, 2018

Recall handled quickly I got a recall notice on my Ford Fusion. I was able to get an appointment quickly and the work was done in a couple of hours. I have always had a good More

by rchristoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
May 22, 2018 -

Phil Fitts Ford responded

Thank for the great review and for taking your car to us for all of your vehicle needs! It really means a lot to us. We are so glad that you had a good experience with our service department. Let us know if you ever need anything else, thanks!

May 21, 2018

Awesome! Wonderful customer service and an awesome deal from both Eric Altman and Luke Lord! Highly recommend Phil Fitts. I absolutely love my new 2018 Ford Ex More

by trishanderson417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Luke Lord
May 21, 2018 -

Phil Fitts Ford responded

Thank you for the review, Trish! It was a great time working with you and we are so glad that you are enjoying the Explorer! If you ever need anything or have any questions, please give us a call! Thanks!

May 18, 2018

Great experience Thanks to Albee, Eric and Mike for an outstanding buying experience. I will be a customer for life. I highly recommend them for your next purchase. More

by Blinton25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Albee Mangino, Mike Hietsch
May 21, 2018 -

Phil Fitts Ford responded

Thank you for the great review! It was a great pleasure working with you and we are so glad that you had an outstanding experience! Give us a call if you ever need anything or have any questions!

May 14, 2018

Fully Loaded Truck! I was down to the wire on needing a new/used truck. Based on the prices of trucks at other dealerships I wasn't thinking I would het into a truck wit More

by steelersrull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Mary Cutchall
May 15, 2018 -

Phil Fitts Ford responded

Thank you for the great review, we are so glad you found the truck you wanted! We really hope you enjoy it, it was a great pleasure working with you! Let us know if you ever need anything or have any questions!

May 14, 2018

Great salesman and dealership Albee Mangino goes above and beyond and is a great salesman. We have been buying cars off of him for years. We wouldn’t want to deal with any other sa More

by devonprice1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
May 15, 2018 -

Phil Fitts Ford responded

Thank you for the awesome review and for choosing our dealership and for your vehicle needs! Albee is a great guy to work with and loves taking care you guys! If you ever need anything, please give us a call! Thanks!

May 14, 2018

Very pleasant. Friendly, professional staff. Kenny, Bob and Kevin are all pleasant and extremely helpful. The appointment was completed in a timely manner. The mecha More

by tunangst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Mike Hietsch, Kevin Whitty
May 15, 2018 -

Phil Fitts Ford responded

Thank you for the great review and for choosing our service department to handle your vehicle needs! We really appreciate your business and we're glad that you were satisfied with your visit! If you have any questions, feel free to give us a call!

May 14, 2018

Both items were taken care of. Both of the items I had issues with were taken care of. There was a little confusion on one item but worked out without any difficulty. I left the s More

by Robby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Grantham
May 15, 2018 -

Phil Fitts Ford responded

Thank you for choosing our service department for your vehicle needs. We are glad that you were satisfied with the work done! If you ever need anything, please don't hesitate to call!

May 08, 2018

No Pressure You had what we were looking no pressure on buying . Staff very friendly review over everything on the vehicle . First time dealing there Albee was More

by rahare13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Becki Davison
May 09, 2018 -

Phil Fitts Ford responded

Thank you for the review! It means a lot to us that you felt welcomed and at home here! If you ever need anything from us, please don't hesitate to call!

May 04, 2018

Review Great dealership to work with. Ordered a new truck from them. Kept me up to date on build date, delivery, delivery delays beyond their control etc More

by mwhiteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch, Luke Lord
May 07, 2018 -

Phil Fitts Ford responded

Thank you for the awesome review! We are glad that you chose our dealership for the purchase of your new truck and had a great experience with us! It was great working with you, if you ever need anything don't hesitate to call! Thanks!

May 03, 2018

Wont buy anywhere else I have purchase several vehicles from phi fitts. Great service. My salesman Alby Mangino is the best. He was helpful, imformative and helped make this More

by NEWCASTLEFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
May 03, 2018 -

Phil Fitts Ford responded

Thanks for the awesome review! It means a lot to us that you keep coming back for all of your vehicle needs. We see you as part of our family and look forward to your next visit!

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