Phil Fitts Ford
New Castle, PA
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1,367 Reviews of Phil Fitts Ford
Quick and efficient My service was done quickly and efficiently by your service department. Thank you for this service and keep up the good work. The waiting area was ple My service was done quickly and efficiently by your service department. Thank you for this service and keep up the good work. The waiting area was pleasant. More
Amazing experience! Came from Buffalo to but my Ford and had an excellent service! They helped me a lot and were very understanding! Thanks a lot! Definitely recommend it Came from Buffalo to but my Ford and had an excellent service! They helped me a lot and were very understanding! Thanks a lot! Definitely recommend it. More
Professional, courteous and higly personal. Darius contiunues to exceed my expectations as a salesperson in his willingness to work with a customer to find the right vehicle at the right price. Darius contiunues to exceed my expectations as a salesperson in his willingness to work with a customer to find the right vehicle at the right price. His attention to detail and the personal nature in which he conducts business makes it more like dealing with a friend than a salesperson. I've been doing business with him for the last 10 years and I always enjoy giving him a call letting him know I am looking for a business or a personal vehicle. He and the staff at Phil Fitts go out of their way to make the experience all around enjoyable. Great job! More
Review of my experience Excellent service. Darius exceeded my expectations. Will refer other and would return in the future. Thank you, will be returning your call also. App Excellent service. Darius exceeded my expectations. Will refer other and would return in the future. Thank you, will be returning your call also. Appreciate you reaching out on FB also. More
The sales and service. They are like a family to me;Many years of a good experience.I recommend them to my friends. Don't forget the guys in the parts and detail/cleaning de They are like a family to me;Many years of a good experience.I recommend them to my friends. Don't forget the guys in the parts and detail/cleaning department. More
In and out in the time frame given, Hospitality is A-one! This is my dealership, I have purchased 5 F-150 trucks. I get all my vehicles serviced here. The service department and sales staff are very helpf This is my dealership, I have purchased 5 F-150 trucks. I get all my vehicles serviced here. The service department and sales staff are very helpful, knowledgeable, and professional . More
Fixed my problem.. Bob is always pleasant and helpful. Everyone is very kind and they take good care of my car! My car was under warranty and the t ordered new parts a Bob is always pleasant and helpful. Everyone is very kind and they take good care of my car! My car was under warranty and the t ordered new parts and now it is ok. More
Smooth and easy Professional and personable, enjoyed the experience. Rod Franzi, Dom Demico, and Kenny from service are the best. Dealing with them since 2013, 5 le Professional and personable, enjoyed the experience. Rod Franzi, Dom Demico, and Kenny from service are the best. Dealing with them since 2013, 5 leases and feels like family. More
Awesome Albee always has something ready for me to look at when I get there. Love working with him. He makes your experience very enjoyable and satisfied. Albee always has something ready for me to look at when I get there. Love working with him. He makes your experience very enjoyable and satisfied. More
A nightmare from xxxx! I purchased a 2015 Ford Explorer XLT. THis company is a scam, a joke! Was sold with a broken mirror, was charged $150. Was sold with a broken AC line, I purchased a 2015 Ford Explorer XLT. THis company is a scam, a joke! Was sold with a broken mirror, was charged $150. Was sold with a broken AC line, that cost nearly $300. Now all the brakes need replaced within 5-weeks of owning it. Thats an extra $200. Filed a BBB complaint about a refund on all the repair costs. More





