Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Phil Fitts Ford

New Castle, PA

4.8
1,325 Reviews
Call Dealership (724) 658-3521
View Awards

3250 Wilmington Road

New Castle, PA

16105

Directions

By Type

1,325 Reviews of Phil Fitts Ford

September 01, 2024

Always excellent customer service! Friendly staff. Clean bathrooms. Convenient . . Very helpful if I have questions More

by Heinzsteeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
Report | Print
Sep 03, 2024 -

Phil Fitts Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phil Fitts Ford & Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

August 30, 2024

I totally appreciate all Albe manginos help during this time ! I appreciate how he went above and beyond to help in the purchase of my vehicle More

by astort40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Grantham
Report | Print
Aug 31, 2024 -

Phil Fitts Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Albee and our team here at Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

August 24, 2024

Everyone was extremely kind and made the trade and buying process a breeze! I'd recommend them 100% More

by logangould
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Brian Grantham
Report | Print
Aug 25, 2024 -

Phil Fitts Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Logan, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

August 21, 2024

Jeffery Davis was a great salesperson. He was professional, knowledgeable on what we were looking for, and did his best to get the information he didn't know. More

by caringsoles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Davis
Report | Print
Aug 21, 2024 -

Phil Fitts Ford responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad Jeffery was able to help, and we hope to see you again! Thank you from the Phil Fitts Family

August 17, 2024

The guys at the service desk were awesome. Very patient and answered all my questions! Very knowledgeable and flexible! More

by DONBOYLES32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby
Report | Print
Aug 19, 2024 -

Phil Fitts Ford responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, Don, and we hope to see you again! Thank you from the Phil Fitts Family

August 05, 2024

You'd be hard-pressed to find better service (for yourself or your vehicle) than at Phil Fitts. They all around do everything to make sure your experience is one you feel good enough coming away fro More

by bronco-buster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken and Jim in the service dept, Dan Duncan
Report | Print
Aug 05, 2024 -

Phil Fitts Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan, Ken, and Jim met your service expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

August 03, 2024

As always, I received great service. The staff was helpful and friendly. My service was completed without wait. More

by SKBURNS0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter and Rob Fisher
Report | Print
Aug 04, 2024 -

Phil Fitts Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

August 01, 2024

Tony's body shop provides exceptional service & consistently goes above & beyond to ensure customer satisfaction! More

by JONATHAN KURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
Report | Print
Aug 02, 2024 -

Phil Fitts Ford responded

Jonathan, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

August 01, 2024

Always exceptional service Friendly customer service and care Never worry about my truck being in good hands More

by burtonbaker38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter, Darius Carter
Report | Print
Aug 02, 2024 -

Phil Fitts Ford responded

Burton, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

July 30, 2024

Great experience working with everyone at Phil Fitts Ford! They answered all of my questions and communicated clearly. More

by dave_tomko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Luke Lord, Greg Knauf
Report | Print
Jul 30, 2024 -

Phil Fitts Ford responded

Dave, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

1
...
13
14
15
...
133