Back

Phil Fitts Ford

New Castle, PA

4.8
1,325 Reviews

3250 Wilmington Road

New Castle, PA

16105

Directions

By Type

1,325 Reviews of Phil Fitts Ford

April 19, 2024

I’m always impressed with the service here they do the best job. Highly skilled staff!! Best around!!! More

by alexismckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
Apr 21, 2024 -

Phil Fitts Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Alexis delivered such a great experience! Thank you from the Phil Fitts Family

April 19, 2024

Greg was awesome to work with. No pressure to buy. Knew what I wanted and found the perfect van for my needs. Very patient with my decision making as this was a huge purchase for More

by salvatifarm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
Apr 21, 2024 -

Phil Fitts Ford responded

Thank you for your business and this review. We're happy to hear Greg was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

April 18, 2024

I highly recommend Phil Fitts Ford & Lincoln from the bodyshop manager, workshop and the people in the office. Everyone is very friendly, thoughtful and helpful. They did an excellent job. HIghly compet More

by Rosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAULA, Eric Altman, Darius Carter, Albee Mangino, Mike Hietsch, Brian Grantham, Brian Hietsch, Luke Lord, Tony Oliva, Michael Broderick, Dan Duncan
Apr 18, 2024 -

Phil Fitts Ford responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

April 14, 2024

I don't know who Brian Grantham is. Luke Lord was our salesman and he did a great job. Will keep him in mind for future purchases. More

by samlopes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Lord
Apr 14, 2024 -

Phil Fitts Ford responded

Thank you for your business and this review. We're happy to hear Luke was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

April 09, 2024

Work was done well. Staff friendly and knowledgeable. Kept me informed of work every step of the way More

by nayandfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
Apr 10, 2024 -

Phil Fitts Ford responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

April 08, 2024

The work was excellent, the staff was friendly and helpful. I'm totally pleased with the work. More

by themadscotsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
Apr 08, 2024 -

Phil Fitts Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

April 06, 2024

They are very good with helping pick the right car. The service department is great, and very efficient. More

by Debboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Carter
Apr 07, 2024 -

Phil Fitts Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, Deb, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

April 05, 2024

Very friendly. Issues with car leaking rain, notified Dan at 5 pm. 9:15 very next day, Dan called and ask to bring the car that day. Car was checked out. Me being a More

by moniotk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 05, 2024 -

Phil Fitts Ford responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

April 02, 2024

I buy a lot of Ford's and have been going to this dealership for service for over 20 years. If you need anything done, ask for Kenny in service. More

by carbuyer2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Apr 02, 2024 -

Phil Fitts Ford responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

March 29, 2024

The entire staff was very friendly and helpful and the shop got my car back to me very quickly. More

by chandler_craythorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
Mar 30, 2024 -

Phil Fitts Ford responded

Hi Chandler: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you from the Phil Fitts Family

Mar 31, 2024 -

Phil Fitts Ford responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

...
19
...