Phil Fitts Ford

COMMUNICATION WAS EXCELLENT AND I FELT MY CONCERS WERE ADDRESSED AND TAKEN CARE OF. ALSO MY CAR WAS CLEAN WHEN I PICKED IT UP. ADDRESSED AND TAKEN CARE OF. ALSO MY CAR WAS CLEAN WHEN I PICKED IT UP. More

Very pleasant to work with. I'm a 3rd time buyer and they are very friendly and do their best to assist you! I'm a 3rd time buyer and they are very friendly and do their best to assist you! More

Dan went over and above to work with us. I will definitely go back to Phil Fitts to meet our needs. Specifically, Dan. I will definitely go back to Phil Fitts to meet our needs. Specifically, Dan. More

The service is exceptional. Tony in the body shop is a remarkable worker who goes above and beyond. Pam is exceptional as well. Tony in the body shop is a remarkable worker who goes above and beyond. Pam is exceptional as well. More

I was very satisfied with my experience @ the. dealership & Mr. Darius Carter did a great job dealership & Mr. Darius Carter did a great job More

All of the employees were great but waiting 3 hours for oil and filter changes was ridiculous. I was informed that they didn't have the correct filter on hand for my oil change which had been scheduled fo oil and filter changes was ridiculous. I was informed that they didn't have the correct filter on hand for my oil change which had been scheduled for weeks. Secondly, I don't know who needs to change so many of my saved settings on the truck but every other oil change my truck settings are changed to metric and I have since learned how to change it back. But since this last visit, when I start my truck the radio no longer turns on to the last station I was playing (XM or FM) and it won't stop asking me about "updating on WiFi". Every time I start my truck the radio plays static and I have to cycle through the prompts concerning updating over WiFi before I can drive anywhere. The worst part is that I cannot figure out how to fix these last 2 issues. It is very frustrating when resetting the mileage is a simple matter and here I am nearly a month later still trying to figure out how to fix the radio and discontinue the WiFi prompts. More

Very professional, kind, work is done quickly and done well Staff is outstanding. Thank you well Staff is outstanding. Thank you More

Friendly, very attentive to my needs. Easy to deal with. I bought what I wanted to buy not what they wanted to push on me. Good group to work with. Easy to deal with. I bought what I wanted to buy not what they wanted to push on me. Good group to work with. More

They always take the best care of my vehicle friendly and helpful absolutely the best helpful absolutely the best More

Albee Mangino as always worked his hardest to get me the best vehicle and just what I wanted. Thank you for going the extra mile for me! I would high recommend him if your looking for a vehicle. best vehicle and just what I wanted. Thank you for going the extra mile for me! I would high recommend him if your looking for a vehicle. More