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Phil Fitts Ford

New Castle, PA

4.8
1,325 Reviews
Call Dealership (724) 658-3521
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3250 Wilmington Road

New Castle, PA

16105

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1,325 Reviews of Phil Fitts Ford

November 08, 2023

Darius was understanding and patient during the whole process. We have trusted him through a few of ours and family members vehicles and will continue to send referrals to him. He is the best in business More

by leahsnider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Carter, Brian Grantham
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Nov 08, 2023 -

Phil Fitts Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Darius! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

November 04, 2023

Rod is both professional and a caring person. I am one of his previous customer and will be back! Noelle is very organized and made signing the necessary paperwork an easy process! Both are ex More

by Bette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noelle Lavelle, Rod Franzi
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Nov 05, 2023 -

Phil Fitts Ford responded

Hi Bette, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2023

Hello, this place served me very well. I loved the way they provided. Calm and More

by AnneFleming1024
Recommend Dealer
Yes
Employees Worked With
Jim johns
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Oct 26, 2023 -

Phil Fitts Ford responded

Thanks, Anne, for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

October 04, 2023

This dealership always gives good service. Every member of their staff is courteous, knowledgeable and professional. More

by buckws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
Oct 04, 2023 -

Phil Fitts Ford responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

September 21, 2023

Dan Duncan was great. I am a previous customer and he was awesome then too! They are fast, efficient and cooperative. More

by msdeithorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Duncan
Report | Print
Sep 22, 2023 -

Phil Fitts Ford responded

We are very happy to hear that Dan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

September 20, 2023

Dan is a great guy to work with. He helps you find what you want. I’ve also done business with Brian in past and it was great experience as well. Every time I’ve needed something t More

by llauderbaugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty, Dan Duncan
Report | Print
Sep 20, 2023 -

Phil Fitts Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you again for choosing Phil Fitts Ford & Lincoln, we look forward to having you as one of our valued customers for many more years to come! Thank you from the Phil Fitts Family

September 19, 2023

Kenny Carter, always great to work with. Always takes good care of me. A really good employee. More

by JIM_BROMLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Report | Print
Sep 20, 2023 -

Phil Fitts Ford responded

Thank you, Jim, for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

September 19, 2023

Working with Albee made the process easier, I didn’t feel pressured like at some other dealerships. The dealership had a great variety of vehicles to choose from. More

by mburrelli59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Albee Mangino, Mike Hietsch
Report | Print
Sep 20, 2023 -

Phil Fitts Ford responded

We are very happy to hear that Albee provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

September 17, 2023

Dealership is excellent in customer introduction and after the sale service. Can’t be happier More

by rmccracken3471
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch, Brian Hietsch, Kevin Whitty
Report | Print
Sep 18, 2023 -

Phil Fitts Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Phil Fitts Ford & Lincoln are glad to have you as a customer. Thank you from the Phil Fitts Family

September 12, 2023

Everything was good. They got me in and out fast I was happy thank you More

by rtankie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
Sep 13, 2023 -

Phil Fitts Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

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