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Phil Fitts Ford

New Castle, PA

4.8
1,325 Reviews

3250 Wilmington Road

New Castle, PA

16105

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1,325 Reviews of Phil Fitts Ford

September 08, 2023

Salesman Dan Duncan was outstanding would recommend him and the dealership without question finance person Silvia was great also More

by spd11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Duncan
Sep 10, 2023 -

Phil Fitts Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

September 07, 2023

Greg was a pleasure to deal with. Made everything as simple as possible and even came in on his day of to finish our deal. Would definitely recommend him for a hassle free car buyin More

by evanshappyhillfarms
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
Sep 08, 2023 -

Phil Fitts Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy your new vehicle! Thank you from the Phil Fitts Family

September 03, 2023

Very experienced and efficient. The salesman we had knows his stuff in selling cars. We always get the same salesman. This time we bought a Lincoln. More

by dlbooth51
Recommend Dealer
Yes
Employees Worked With
Ken Carter, Albee Mangino, Becki Davison, Kevin Whitty, Tony Oliva
Sep 05, 2023 -

Phil Fitts Ford responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

August 27, 2023

salesman Albee is the best we will come to and buy and every one was very friendly helpful we will be back More

by FRANKLAAKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula was very very friendly and helpful!!, Albee Mangino, Tony Oliva
Aug 28, 2023 -

Phil Fitts Ford responded

Thanks for your feedback on your recent visit to Phil Fitts Ford & Lincoln. It's great to hear that Albee was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you from the Phil Fitts Family

Aug 29, 2023 -

FRANKLAAKS responded

will be back

August 08, 2023

Got a nice truck for a nice price. The salesman Luke was really great. Thanks Phil Fitts Ford. More

by kpgrimm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Lord
Aug 10, 2023 -

Phil Fitts Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Luke to be a positive one. We hope you enjoy your new truck, and don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

July 28, 2023

My appointment was the first in the morning. I explained that I needed to be on the road for a later work related stop. They serviced my truck and washed it. I was very satisfied with the servic More

by ellwoodrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Jul 31, 2023 -

Phil Fitts Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

July 26, 2023

Excellent service friendly, easy to schedule appointments… I will continue to deal with the dealership More

by chtownlulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Jul 27, 2023 -

Phil Fitts Ford responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

July 23, 2023

Everyone was very friendly and helpful. Albee was a sweetheart! Seemed very trustworthy and honest and was a pleasure to deal with. Overall a great experience. More

by migitdigit329
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Albee Mangino
Jul 24, 2023 -

Phil Fitts Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Albee and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

July 19, 2023

Phil Fitts and Rod Franzi always make buying cars hassle free! We just purchased our 11th car from them and we will continue to purchase from them for many years to come. More

by doffutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Franzi, Brian Grantham
Jul 20, 2023 -

Phil Fitts Ford responded

Thanks for your review! We're thrilled to hear that our team continues to meet your needs. We appreciate your loyal business and look forward to serving you in the future! Thank you from the Phil Fitts Family

July 16, 2023

This is my first time ever buying a car from a dealership and making payments on a vehicle. I feel like they were very helpful with finding me a car in my budget and so far so good with my new car. I really More

by ElaineT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Jul 17, 2023 -

Phil Fitts Ford responded

We are very happy to have provided you with such a positive experience, Elaine! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

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