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Phil Fitts Ford

New Castle, PA

4.8
1,325 Reviews
Call Dealership (724) 658-3521
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3250 Wilmington Road

New Castle, PA

16105

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1,325 Reviews of Phil Fitts Ford

July 01, 2023

Albee, Eric, Noel, ‘Mike’ and Rob all were tremendous to work with and made my truck purchase ecperience perfect! A nice professional and comfortable dealership. Loved the experience! More

by Leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike/ Michaleia office next to parts. , Eric Altman, Albee Mangino, Brian Grantham
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Jul 04, 2023 -

Phil Fitts Ford responded

Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car or truck they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family

June 24, 2023

Great to deal with no pressure delivered as promised no playing games on price could not be happier More

by tombell2805
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Finance person was great , Darius Carter, Brian Grantham, Brian Hietsch
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Jun 25, 2023 -

Phil Fitts Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

June 23, 2023

We have always had a great experience with our salesman Albee Mangino and Kenny Carter in the service department! More

by jerry41156
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenny Carter, Albee Mangino, Brian Hietsch
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Jun 25, 2023 -

Phil Fitts Ford responded

Thank you so much for your wonderful review! We are thrilled that Albee and Kenny alwasy provide you with great customer service. We are so excited for you to enjoy your new car, and we thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

June 22, 2023

Incredibly welcoming and friendly. Dan Duncan really took good care of me and answered any and all questions that I had. My family bought a few cars from Phil Fitts over the years and More

by E.H.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Grantham, Dan Duncan
Report | Print
Jun 23, 2023 -

Phil Fitts Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan and the team met your expectations. Thank you again for choosing Phil Fitts Ford & Lincoln, we look forward to having you as one of our valued customers for many more years to come! Thank you from the Phil Fitts Family

June 08, 2023

They always get me in quickly and do great work! I wouldn't let anyone else service my car. More

by LMAGEE123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Report | Print
Jun 09, 2023 -

Phil Fitts Ford responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

May 31, 2023

fair helpful will return for service and future puchases feel like i was treated well More

by gliderider95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Report | Print
Jun 01, 2023 -

Phil Fitts Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

May 13, 2023

Robbie was personable, professional and work was quality and completed in a timely manor! Also additional information of what could need done time frame. More

by efisher7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Fisher
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May 14, 2023 -

Phil Fitts Ford responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

May 05, 2023

Found the right car to suit our needs and they worked with us to get the best deal More

by cmuscarella116
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Report | Print
May 05, 2023 -

Phil Fitts Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

May 05, 2023

Responsive and smooth process from beginning to the purchase. Did Not feel pressured and would recommend to other buyers. More

by raymondcollins475
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
Report | Print
May 05, 2023 -

Phil Fitts Ford responded

It's great to hear that we were able to get you exactly what you needed, Raymond. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

April 22, 2023

Everybody is polite, cheerful, informative. It's a pleasure doing business with a company who hires employees that enjoy talking to their customers. Kudos to all of the employees. More

by cloggingke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen, the receptionist. , Kevin Whitty
Report | Print
Apr 22, 2023 -

Phil Fitts Ford responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

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