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Phil Fitts Ford

New Castle, PA

4.8
1,325 Reviews
Call Dealership (724) 658-3521
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3250 Wilmington Road

New Castle, PA

16105

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1,325 Reviews of Phil Fitts Ford

May 02, 2022

Love all the employees at Phil Fitts. They all do a great job. Great service anytime I'm there. More

by sherbaby64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
May 04, 2022 -

Phil Fitts Ford responded

We are very happy to hear Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

May 02, 2022

Very professional and explained what was done and what may have to be done on next inspection More

by TJDLCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
May 02, 2022 -

Phil Fitts Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

May 02, 2022

Very knowledgeable and professional staff. Always willing to help in ways that will help you. Always willing to go that extra mile to get you what you want. More

by JUNGLE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
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May 02, 2022 -

Phil Fitts Ford responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to serving you again! Thank you from the Phil Fitts Family

April 26, 2022

My salesman Rod took the time to work with me on what I wanted and got it for me. More

by SDG1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
Report | Print
Apr 27, 2022 -

Phil Fitts Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rod and our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

April 22, 2022

PF Bodywork is excellent! Their work is done in a very timely manner looks great. Car comes back looking like new! Plus they add a personal touch, they are just great to work More

by sam.l.mcdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula, Tony Oliva
Report | Print
Apr 25, 2022 -

Phil Fitts Ford responded

We appreciate your business, Sam, and our team looks forward to serving you again soon! Thank you from the Phil Fitts Family

April 18, 2022

Nice people good service. Always helpful when I go for help. Honest don’t try to sell you what you don’t need. More

by bkwm1568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
Apr 18, 2022 -

Phil Fitts Ford responded

Thank you for choosing Phil Fitts Ford & Lincoln, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

April 07, 2022

Purchased vehicles from them in the past. ..easy then and just as easy and friendly now. More

by rhans43832
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michel, Sylvia, Rod Franzi
Report | Print
Apr 08, 2022 -

Phil Fitts Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

March 14, 2022

Absolutely love the team in collision repair. They are the best in town hands down More

by spirit4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
Report | Print
Mar 15, 2022 -

Phil Fitts Ford responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

March 14, 2022

Boone was very nice to deal with. Satisified with our deal. He went out of his way to make us happy. Sylvia was very pleasant and professional. More

by cowhere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia, Eric Altman, Boone Lyons
Report | Print
Mar 15, 2022 -

Phil Fitts Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

March 08, 2022

Nothing negative to say. The only thing keeping them from 5 stars was the time to get a financing decision. Would work with them again. More

by fullcode911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Lord
Report | Print
Mar 08, 2022 -

Phil Fitts Ford responded

Thank you so much for choosing Phil Fitts Ford & Lincoln! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you from the Phil Fitts Family

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