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Phil Fitts Ford

New Castle, PA

4.8
1,325 Reviews

3250 Wilmington Road

New Castle, PA

16105

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1,325 Reviews of Phil Fitts Ford

March 07, 2022

OUTSTANDING DEALERSHIP BOTH SALES AND SERVICE,THE BEST,JUST BOUGHT FROM RON IN ALES AND HE IS THE BEST.. More

by jveon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Rod Franzi, Becki Davison, Kevin Whitty, Tony Oliva
Mar 08, 2022 -

Phil Fitts Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

Mar 08, 2022 -

jveon responded

Thanks again, even after we did the deal Ron was one of the best to meet our needs, everyone at the dealership was so kind and helpful thanks again. Kenny in service is outstanding along with all the staff.

February 25, 2022

I would'nt deal with Phil Phitts for yrs. Brian Hietch brought me back. He is the real deal. He will tell you everything up front and work with you until you are satisfied. I would recomm More

by jbudai327
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Brian Hietsch
Feb 28, 2022 -

Phil Fitts Ford responded

Thank you for your business and this review. We're happy to hear Brian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

February 16, 2022

Overall great experience. Thanks to Darius for expediting the sale and delivery process. Will definitely recommend More

by craig1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
Feb 16, 2022 -

Phil Fitts Ford responded

Thank you for your feedback on your recent visit to Phil Fitts Ford & Lincoln. It's great to hear that Darius was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Thank you from the Phil Fitts Family

February 16, 2022

Very friendly and professional staff, will help you with anything you want or need. They are there for you not just for the sale. More

by DWC202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter, Luke Lord
Feb 16, 2022 -

Phil Fitts Ford responded

Thank you for choosing Phil Fitts Ford & Lincoln, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

February 15, 2022

Overall experience was great. Quick response times from sales team and sales manager. Definitely hoping to work with them again. More

by kaytlyn.nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Brian Hietsch
Feb 16, 2022 -

Phil Fitts Ford responded

Thank you, Kaytlyn, for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

January 31, 2022

Great people Answered all my questions satisfied with the work very professional and right on time More

by craigmelissa13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop manager Tony
Jan 31, 2022 -

Phil Fitts Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you from the Phil Fitts Family

January 24, 2022

Albee was great! Found me exactly what I was looking for and at a fair price. He really listened to me and what I needed, which was especially nice. Highly recommended! More

by Steve D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
Jan 24, 2022 -

Phil Fitts Ford responded

Thank you, Steve, it's fantastic to hear that Albee provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

January 20, 2022

Overall service was great! I never sit to long for someone to help me out! More

by DAVIDBOLOIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Albee Mangino, Kevin Whitty
Jan 20, 2022 -

Phil Fitts Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you from the Phil Fitts Family

January 18, 2022

Albee was the man of the hour! Helped with everything possible and was very attentive. More

by joshynoodles123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman, Albee Mangino
Jan 19, 2022 -

Phil Fitts Ford responded

Thank you for your business and this review. We're happy to hear that Albee and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

January 11, 2022

Working with Greg Knauf at Phil Fitts Ford and Lincoln has been a wonderful experience! Highly recommend Greg and Phil Fitts for your next vehicle purchase! More

by JYOUNG37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
Jan 11, 2022 -

Phil Fitts Ford responded

Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family

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