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Phil Fitts Ford

New Castle, PA

4.8
1,368 Reviews

3250 Wilmington Road

New Castle, PA

16105

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1,368 Reviews of Phil Fitts Ford

February 06, 2020

Service manager was very helpful and courtious. I have always had a good experience with the service department and this one was no different. The service department is also more than willing to he More

by Robby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (service), Albee Mangino, Brian Hietsch, Kevin Whitty
February 06, 2020

I have been dealing with the people at Phil Fitts Ford for years now and with a few different vehicles they are always willing to help and are friendly More

by Mromano40
Recommend Dealer
Yes
Employees Worked With
Jeff
February 05, 2020

Above and beyond Bill Fitts and his staff go above and beyond to make you feel good about your trade and sale, and then they do it all again when a glitch or two appea More

by NWPAPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken in Service, Darius Carter
February 04, 2020

Fixed problem great experience. Had vibration noise intermittently of unknown origin. Like finding a needle in a haystack in my opinion. Within 24 hours from drop off problem resolved!!!! More

by PATTERJF
Recommend Dealer
Yes
Employees Worked With
Kenny and Jason at service desk, Rod Franzi
February 04, 2020

Great friendly helpful people understood my needs and went out of way to exceed my expectations I will tell all my friends and relatives to see Albee More

by Dumargie69
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Mike Hietsch, Becki Davison, Kevin Whitty
February 03, 2020

Prompt service T Very satisfied with service provided.he service department handled scheduling and appointment in a friendly and timely manner. Always personable, p More

by pabar55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Carter
February 01, 2020

Always a pleasure working with Phil Fitts Ford I'm any capacity. Sales, service or whatever, they're always personable, professional and prompt! I appreciate it! More

by susanrenee5662
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
February 01, 2020

The service department handled scheduling appointment in a friendly and timely manner. Fixing the vehicle recall issue was done promptly and efficiently. Very satisfied with service provided. More

by GEOBEV521
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
January 31, 2020

My Family and I have been coming to Phil Fitts for years. The entire staff is so nice, I’m happy to be back with Ford! More

by EMPFAFF01
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Mike Hietsch, Becki Davison
January 27, 2020

Always courteous and polite schedules appointments in a timely manner very helpful with any questions I may have very easy to deal with never had an issue that they dis not help me with More

by JEAN3487
Recommend Dealer
Yes
Employees Worked With
Kenning at the service desk, Kevin Whitty
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