Back

Phil Fitts Ford

New Castle, PA

4.8
1,368 Reviews

3250 Wilmington Road

New Castle, PA

16105

Directions

By Type

1,368 Reviews of Phil Fitts Ford

December 31, 2019

Great Experience! What a pleasure to work with our salesman, Darius Carter! He is very knowledgeable and took the time to answer all our questions. Many thanks to the g More

by ttb5291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter, Mike Hietsch
December 30, 2019

Repair to our car. I am so pleased with the repair on our car. It looks better now than when I bought it 2 years ago. The service was excellent and I couldn’t be happier More

by pandab104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
December 29, 2019

Would buy there again No pressure sales people, good selection of cars, clean modern facility. Fair on my trade in. Very accommodating. Salesman missed out on my $100 disco More

by page903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Boone Lyons and used car manager
December 27, 2019

Well Done! I dealt with Bill and Mike. The process was easy and efficient. Eric in finance did a nice job as well....efficient. Service Dept is excellent. More

by Jcournan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch, Becki Davison, Kevin Whitty
December 26, 2019

friendly service Quick and friendly. Had my car in and out while I waited. Clean waiting room with amenities and a friendly staff. Scheduling process worked with my ti More

by crashrmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter, Albee Mangino, Brian Grantham
December 23, 2019

Great overall value. Very clean. Conveniently located. Recenrly redone on the inside and looks very nice. Good coffee. Very friendly. Will return again for More

by BRENDANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
December 20, 2019

I won’t go anywhere else! Albee always takes the best care of me. Phil Fitts prices can’t be beat. This is the third car I’ve bought from them and even though I always shop aro More

by lorb014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
December 19, 2019

F-250 12/17/19 Scheduling process was fast and seamless. Work was accomplished efficiently & service personnel were professional. Jason kept me informed and briefed More

by NORM.W.WALLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Kevin Whitty
December 18, 2019

Thanks! Thanks again for all of your help in the leasing of a new vehicle, closing the old and the setting up the Ford app. Merry Christmas! 🎅🤶🌲 More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino, Becki Davison, Chris Dottle
December 14, 2019

Tire bargain Got a set of Goodyear tires for a price better than Sam's Club, and found out that by signing up for a Ford credit card I got a rebate higher than Sam More

by BNWORB1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
...
98
...