Phil Fitts Ford
New Castle, PA
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1,368 Reviews of Phil Fitts Ford
Great service at Phil Fitts Every employee we dealt with was exceptionally friendly, helpful and professional. Albee Mangino in particular went the extra mile for us to make sure Every employee we dealt with was exceptionally friendly, helpful and professional. Albee Mangino in particular went the extra mile for us to make sure we got the deal we wanted on a new truck. We enjoyed our experience from A to Z. More
Bought 2017 Ford Escape My experience with Phil fitts was great. I was greeted the moment I walked in. I knew I wanted to work with Darius from reference with my sister. He i My experience with Phil fitts was great. I was greeted the moment I walked in. I knew I wanted to work with Darius from reference with my sister. He isn't like most car dealers he was not pushy and had my best interest in the sale. He showed me options that were in my budget and got me out of a terrible loan I was stuck in. Darius was friendly and relatable. His knowledge of the vehicle on the lot was very impressive. He definitely made it a quick and enjoyable experience. He deserves to be recognized and definitely more than five stars!!!!!! Give that man a raise. More
Personal service and diligent workers I love the car they found for me. I told them what I would like on Friday, and got the call Monday that they had it! I’m impressed by the professiona I love the car they found for me. I told them what I would like on Friday, and got the call Monday that they had it! I’m impressed by the professional and caring attitude. Every one I’ve dealt with has been wonderful: straight forward, honest, pleasant, knowledgeable, and precise. When they something will be done, they get it done. I’m extremely satisfied. More
Tire rotation oil change Jason handed me the bill by the way your lug nuts are swollen and couldn't rotate you need to buy and have them changed . We since on next day went el Jason handed me the bill by the way your lug nuts are swollen and couldn't rotate you need to buy and have them changed . We since on next day went elsewhere and got our tires rotated Poor never to RETURN NO MORE MONEY FROM US TK PHILL FITTS FORD!!! More
Albee Mangino Very easy to talk to easy going an fair prices on new vehicles good people that take care of you an really care about getting you out the door with wh Very easy to talk to easy going an fair prices on new vehicles good people that take care of you an really care about getting you out the door with what you want More
Big D Rocks! Big D was our sales person. he did a great job, so far. We have not picked up our unit yet...but everything points to the best experience! Big D was our sales person. he did a great job, so far. We have not picked up our unit yet...but everything points to the best experience! More
Sweet Lincoln The salespeople and management are the nicest I have ran into in 35 years of purchasing vehicles. Friendly, honest, and very respectful. Purchase veh The salespeople and management are the nicest I have ran into in 35 years of purchasing vehicles. Friendly, honest, and very respectful. Purchase vehicle and trade in prices are very honest!!! More
Albee Mangino was great Went in to look at a specific truck. Albee Mangino grabbed the keys n let me look it over and take it for a test drive. He gave me the information for Went in to look at a specific truck. Albee Mangino grabbed the keys n let me look it over and take it for a test drive. He gave me the information for the truck n I got an approval financed through my credit union. Albee did all the footwork while I was working and in 3 days i was in the truck. so overall I had a great experience More
Repeat purchaser The knowledgeable and friendly staff at Phil Fitts Ford helped me get into the second Fusion of my choice. Darius does a nice job of providing an inve The knowledgeable and friendly staff at Phil Fitts Ford helped me get into the second Fusion of my choice. Darius does a nice job of providing an inventory that meets the needs of the car-buying community and making sure you're happy with your purchase. They keep things moving so you're in and out in a reasonable amount of time. If you ever have an issue with your car, they take the time and find a way for the problem to be solved. More
Lack of Knowledge In my experience certain information is incorrect and only partial truth. My confidence has wavered concerning them working on my vehicle. In the futu In my experience certain information is incorrect and only partial truth. My confidence has wavered concerning them working on my vehicle. In the future I will be looking for another service department. More





