
Phil Hughes Honda
Athens, GA
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fast, to the point,great serrvice did exactly what they needed to do. developed trust within the group on the very first visit. would strongly recommend the service and parts departmen did exactly what they needed to do. developed trust within the group on the very first visit. would strongly recommend the service and parts department. More
30,000 MILE checkup My appointment was at a very busy time, but my service representative checked me in, and began the process while I sat in the waiting area, and helped My appointment was at a very busy time, but my service representative checked me in, and began the process while I sat in the waiting area, and helped myself to a bottle of chilled water. In less than an hour, my car was finished. More
Excellent Job on 25,000 Miles Maintenance Service Recently moved to town. Took my car in for its 25,000 Mile Maintenance Service. Both service people I worked with were very through and professional. Recently moved to town. Took my car in for its 25,000 Mile Maintenance Service. Both service people I worked with were very through and professional. Clearly explained what was covered and what was to be done as part of maintenance schedule. Found a few minor things (such as need to replace windshield wipers) that I was aware of but had forgotten to tell them about. Was in and out of the dealership in less than an hour. They also have a very comfortable waiting area. Very pleased with experience. Highly recommend! More
Alternator Replace My vehicle stopped at market because of the problem of alternator. So i have to replace alternator. It was somewhat expensive, but i satisfied the s My vehicle stopped at market because of the problem of alternator. So i have to replace alternator. It was somewhat expensive, but i satisfied the service and recall fix. Thanks a lot. More
First service for new vehicle. The service was performed very fast. It was finished in approximately 30 minutes, and the employees were friendly and efficient. The waiting area wa The service was performed very fast. It was finished in approximately 30 minutes, and the employees were friendly and efficient. The waiting area was clean and well stocked with magazines and complimentary ice water. More
2016 Pilot EX-L Purchase This was our second vehicle purchase from Phil Hughes, and both purchase experiences were fantastic! For the second time, Gary Bowman was our sales re This was our second vehicle purchase from Phil Hughes, and both purchase experiences were fantastic! For the second time, Gary Bowman was our sales representative. We agreed to a price for the vehicle over the phone and negotiated a few of the extras we wanted. He had our trade-in quickly evaluated upon arrival and within a short period of time we agreed on the trade-in price. It was a speedy, relaxed, no pressure experience, which is really what we wanted. Moreover, while the folks at Phil Hughes are great company, we didn't want to give up our whole Saturday haggling and they understood that and treated us with kindness and respect and made every effort to expedite the process. Gary and the whole team at Phil Hughes are wonderful to work with and treat you like you should be treated when making a large purchase - or a small purchase, for that matter. In addition, their service department is outstanding and have taken very good care of us every time we've visited, which was a strong contributing factor in our decision to buy from Phil Hughes Honda. And they provided lunch!! More
Good quick oil change and brake pad replacement The paperwork processing time was minimal and I was happy to get a ride home while my car was being worked on. Diane explained what needed to be done The paperwork processing time was minimal and I was happy to get a ride home while my car was being worked on. Diane explained what needed to be done and the prices clearly, More
Excellent service. The service advisor was very friendly, very knowledgeable and to the point. I sent the car with a tow truck, Authorization for the repairs was over th The service advisor was very friendly, very knowledgeable and to the point. I sent the car with a tow truck, Authorization for the repairs was over the phone. Price was very reasonable. More
New vehicle Service friendly, knowledgable . Pleasant experience!! Staff was engaging and very customer oriented.. This was second buying expierence for me and I Service friendly, knowledgable . Pleasant experience!! Staff was engaging and very customer oriented.. This was second buying expierence for me and I was not disappointed . I would recommend Phil Hugh's Honda More
Fast & friendly I called on a Wednesday afternoon & gave them my name and that I wild be in the next morning about 8:15 8:30 to have my car serviced and when I arrive I called on a Wednesday afternoon & gave them my name and that I wild be in the next morning about 8:15 8:30 to have my car serviced and when I arrived they were ready for me and a nice gentlem sar knew my name and had paperwork ready and o was in & out in45 mins More