Update to previous review. The corporate guy finally said to repaint it for $300. We agreed just so we could move on. Took it in on Monday, picked it up on Saturday. Paint job is fine. The battery was dead due to the shop leaving the back dome lights on, so they replaced the battery for free. They also DID NOT charge us the $300 for the paint job. Staff was polite and friendly and they did their best to make things right. The local dealership, #PhilHughesHonda, went out of their way to make things right, even if corporate left them with the problem.
Rant...we’ve owned a Ford Excursion for 18 years, paint looks as good as the day we purchased it, including the door jams. Honda Pilot is four years old, door jams have been moldy for three years. Honda told us to paint over it, they couldn’t get it off. Now, the paint is peeling, in large chunks. They know there are issues but won’t make it right. Been waiting over three weeks now on word as to whether they will repaint or not. Advice: don’t buy Honda’s until they figure out their paint issues. #HondaPilot #PhilHughesHonda