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Phil Hughes Honda
Athens, GA
542 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 542 reviews
November 15, 2015
None Better! After some really bad experiences with dealerships, I was reluctant to use a dealership when I purchased my 2007 Honda Odyssey. But they have always After some really bad experiences with dealerships, I was reluctant to use a dealership when I purchased my 2007 Honda Odyssey. But they have always been terrific! And go over the top to be sure my ride is secure. Saturdays are going to be busy so don't expect a quick in and out on a Saturday but with good planning on your part, you won't be disappointed. More
by KatieInAthens
Verified CustomerEmployees Worked With
Towing by Barrett! Great - clean vehicle, above and beyond service, prompt, courteous.
November 12, 2015
Routine maintenance Called ahead for an appointment. Service rep was courteous and professional. Service was performed in a timely manner and completed as promised. Highl Called ahead for an appointment. Service rep was courteous and professional. Service was performed in a timely manner and completed as promised. Highly recommend Phil Hughes service center. More
by RRKRAELING
Employees Worked With
Jake Lovette
November 11, 2015
Recall Notice Went for a CVT software upgrade. Took longer than the stated 20 minutes the recall notice indicated. Was at the dealership for over an hour. Was told Went for a CVT software upgrade. Took longer than the stated 20 minutes the recall notice indicated. Was at the dealership for over an hour. Was told by service adviser that there was one person in front of me. More
by SMOKE8041
Employees Worked With
Bill Burns, Service Advisor
November 10, 2015
service maintenance for vehicle Very pleased with the service department on the service of my vehicle. They verified what was needed on my car through the maintenance program in the Very pleased with the service department on the service of my vehicle. They verified what was needed on my car through the maintenance program in the car computer and explained to me what was to be done. More
by WGRALSTON
Employees Worked With
Chuck Ensminger, David Nichols
November 09, 2015
Hassle free My experience was hassle free. the service department order the replacement part for my Honda Pilot and they took care of it in a timely manner. My experience was hassle free. the service department order the replacement part for my Honda Pilot and they took care of it in a timely manner. More
by rafelix10
Employees Worked With
Jake Lovette
November 08, 2015
Bought a new civic I've purchased a vehicle from Phil Hughes Honda before about 7yrs ago and I just recently traded my old civic in for a new 2012 civic that I absolutel I've purchased a vehicle from Phil Hughes Honda before about 7yrs ago and I just recently traded my old civic in for a new 2012 civic that I absolutely love. Richard Williams helped me with my first civic and when I came back to trade it in I asked for him and he still gave me the best service as the first time. He's amazing and deserves so much credit. I love my new civic thank you More
by Jessica.Dunham
Employees Worked With
Richard Williams
November 06, 2015
Wonderful Service I could only say good comments about Bill Carson. Since we bought out Honda from Phil Hughes Honda, Bill's been helping me out. From my Son's Honda I could only say good comments about Bill Carson. Since we bought out Honda from Phil Hughes Honda, Bill's been helping me out. From my Son's Honda Accord, my wife's Honda Accord and even my Honda Odyssey. Phil Hughes service department should be very proud of your Service Team. They are wonderful. More
by dhtanghal101
Employees Worked With
Bill Carson
October 03, 2013
Chuck Ensminger was great to deal with during my car shopping experience. I did not purchase a Honda, but this dealership has a great reputation, so I considered a Honda. I felt he gave me bottom line shopping experience. I did not purchase a Honda, but this dealership has a great reputation, so I considered a Honda. I felt he gave me bottom line pricing without high pressure sales tactics. More
by IlovemynewFord
Employees Worked With
Chuck Ensminger
May 16, 2013
Chuck Ensminger was very helpful in selecting a vehiclw for me.I looked at all the CRV that were on the lot.Selected the one htat Ibought. I would reecommend Phil Hughes to all my friends for me.I looked at all the CRV that were on the lot.Selected the one htat Ibought. I would reecommend Phil Hughes to all my friends More
by texasres
Employees Worked With
chuck ensminger, Chuck Ensminger
September 26, 2012
My family researched the type of car that we wanted online and also determined our price range. After spending a day negotiating via email with another dealer, we decided to also contact Phil Hughes H online and also determined our price range. After spending a day negotiating via email with another dealer, we decided to also contact Phil Hughes Honda to see whether they could match our other deal. We had some reservations about the other dealer’s trustworthiness, and wanted to have a back-up plan in place in case that deal fell through. Kevin Christian and Brandon Self of the Internet Sales Department communicated with us via email and gave us an offer. It was not quite as low as the other dealer, so we planned on purchasing from the other dealer. However, when we met the other dealer for our scheduled appointment, he changed the terms of our negotiated deal. We left that dealership feeling very frustrated and called Phil Hughes Honda. Although they were closing in an hour and a half and we were two hours away, they told us to come on. (We ended up taking even longer to get there due to traffic and they stayed very late for us!) The car that we had emailed about earlier that day had already sold, but Sales Representative Andrew Elder offered us six other comparable options and provided information over the phone. When we arrived, he showed us the vehicles and answered our questions. We liked working with Andrew because he listened to what we wanted and then provided us with all of our options. The interaction seemed very genuine and honest. We chose the car that we liked best and drove it away that night. All of our dealings with everyone at Phil Hughes were pleasant. The staff were courteous, respectful and honest. We were quoted a good deal and then Phil Hughes came through, never trying to add any additional costs, etc. We are grateful to the team at Phil Hughes for staying late and felt appreciated as customers. Thank you to Brandon, Kevin, Joey Floyd, Chuck Fleming, and especially Andrew Elder for a great experience. More
by mellotticus
Employees Worked With
Andrew Elder, Joey Floyd, Chuck Fleming, Brandon Self and Kevin Christian, Brandon Wilcher
