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Phil Long Ford of Motor City
Colorado Springs, CO
664 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 664 reviews
May 12, 2022
Poor buying experience, I ended up getting referred to this dealer just because I was looking for a used vehicle. This dealership isn’t for real people it’s a step above buy here pay here. Mark Barton mad this dealer just because I was looking for a used vehicle. This dealership isn’t for real people it’s a step above buy here pay here. Mark Barton made things right as well as his managers. The dealership however “Phil long Valuecar” should review its staff and make some changes. More
by Ricky Pennington
Employees Worked With
Christian, Matt. , Mark Barton, Derrick Jordan, Ray Noriega
Helpful May 01, 2022
After a huge headache from purchasing a vehicle that I was told had the options I needed and a whole lot of bad ethics from one salesman, Phil Long has corrected the situation and made right by me. They was told had the options I needed and a whole lot of bad ethics from one salesman, Phil Long has corrected the situation and made right by me. They found me the perfect vehicle and treated me with the utmost respect. Thank you Ray and Derrek and the best Salesperson, Joseph. You all turned a bad situation into a pleasant buying experience! More
by crumby_naught08
Employees Worked With
Derrek Jordan, Joseph Carr , Ray Noriega
April 13, 2022
This was the worst dealing I've ever had. I was lied to several times by the financial guy Don. And by the dealership, I will never buy another vehicle from Phil long I was lied to several times by the financial guy Don. And by the dealership, I will never buy another vehicle from Phil long More
by Perrydhandy
Employees Worked With
Mark Barton, David Peasner
April 06, 2022
Ordered a Ford Bronco in early 2021 through Phil Long. After the chip shortage and the MIC top fiasco (not Phil Long's fault), I finally received my new 2022 Bronco on April 5, 2022. The online ordering p After the chip shortage and the MIC top fiasco (not Phil Long's fault), I finally received my new 2022 Bronco on April 5, 2022. The online ordering person (Dawa) kept me informed of the process with frequent calls and the actual purchase was smooth and easy with JB Burrows. I have to add that many Ford dealers are marking up Broncos that folks ordered way back, but Phil Long stuck to the price I ordered it at and honored the Ford price protection. Excellent experience all around. More
by Mike B
Employees Worked With
Dawa Sherpa, JB Burrows, David Peasner, Christina Wilcox
March 31, 2022
We have worked with Robert Strange for many years and he is the BEST! Austin assisted with this last purchase and we can't say enough about Phil Long's customer service and pricing! is the BEST! Austin assisted with this last purchase and we can't say enough about Phil Long's customer service and pricing! More
by Tina V.
Employees Worked With
Robert Strange, Austin Hambelton
March 28, 2022
I was mislead and lied to. I have never traded in a car before. I don't know the process. I've also never bought a new car before. when we were doing the paper work I spe I have never traded in a car before. I don't know the process. I've also never bought a new car before. when we were doing the paper work I specifically asked what my trade in value would be used for. He said they would pay off my current loan. I asked what the remaining balance would be used for. He said I could use that to start making payment. that is no the case. they applied that to a down payment. If I wasn't mislead I would not have purchased the Bronco. I came in to get service on my Ford Escape 2013. I also never got my trailer hitch back. I suffer from PTSD and Social Anxiety Disorder. When I tried to back out he got defensive...I don't handle Confrontation well so I submitted. when I tried to return Bronco I was met by a very disrespectal manager who would not believe me. Most horrible experience ever. More
by justdjordan
Employees Worked With
Neil Baldwin
March 12, 2022
Michael did a wonderful job communicating the process to us for the 2012 Ford Focus TCM computer. We appreciated his honest approach and kind demeanor. Thank you, Curt and Mary Esch us for the 2012 Ford Focus TCM computer. We appreciated his honest approach and kind demeanor. Thank you, Curt and Mary Esch More
by eschmark
Employees Worked With
Michael Burth
