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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Reviews
Vehicles
4.5
510 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 510 reviews

January 20, 2026

Great service. Awesome waiting area. Love the text approval process for extra work. Folks are friendly and service prompt More

by ALA8475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jan 21, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2026

Wonderful service and explained everything very well. Made me feel like my vehicle was in good hands More

by ARKYLE676
Recommend Dealer
Yes
Employees Worked With
Idk Kayleigh I think
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Jan 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Long Hyundai of Chapel Hills.

January 17, 2026

Virginia took care of me, as Always she is AWESOME! !! She has the best Customer Service Skills and very Professional. Thanks a lot Virginia. More

by NANCYGOODVOICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
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Jan 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for the great review! We’re thrilled to hear that Virginia took such great care of you. Her professionalism and customer service skills are exactly what we strive for every day. We’ll be sure to share your kind words with her—she’ll love it! Thanks again for choosing us. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

January 15, 2026

Everything good takes time. All went well while I used my time to eat my lunch More

by SUZETTECAMPBELL217
Recommend Dealer
Yes
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Jan 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phil Long Hyundai of Chapel Hills.

January 15, 2026

Never felt pressured or obligated and had all of my questions answered. Everyone I encountered at the dealership, from sales to finance, was friendly and helpful. More

by MHSPUD
Recommend Dealer
Yes
Employees Worked With
Max Ashford and Angel (last name unknown)
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Jan 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for sharing your experience! We’re thrilled to hear that you felt comfortable and well-informed throughout the process. Our team works hard to ensure every customer has a relaxed and positive experience, so it’s great to know we hit the mark for you. If you have any other questions or need assistance down the road, don’t hesitate to reach out! We appreciate your business and hope to see you again soon. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

January 14, 2026

Amazing service. Liz and her tech guy are knowledgeable and explained everything to me in a way that I can understand. More

by londareese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Ball
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Jan 14, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 13, 2026

Liz is terrific. Keeps me well informed as to what’s going on with my car, and when it will be available for pickup. I highly recommend Phil Ling Hyundai and Liz in More

by don.kidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Jan 13, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thanks for sharing your thoughts about your experience with Phil Long Hyundai of Chapel Hills. We appreciate your business and hope to see you again soon!

January 13, 2026

Repeat customer every dept is top notch from GM Jeffto our sales re Tanya Mims. Other notables for exceptional services is Jeri thr sales manager and Brent the guy in finance. And of course Virgina in ser More

by MAVITYJAMES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Mims, Jeri K, Brent in finance and Gm Jeff
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Jan 13, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phil Long Hyundai of Chapel Hills. We look forward to having you as one of our valued customers for many more years to come!

January 12, 2026

It was comfortable, fast and easy It was comfortable, fast and easy. I was able to relax in the waiting area. Everything was easy to understand. More

by Squintana36
Recommend Dealer
Yes
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Jan 12, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phil Long Hyundai of Chapel Hills.

January 12, 2026

Nice dealership. Able to get some basic service done here. Transparency is probably fair at best. More

by Zchyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jan 13, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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