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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.6
791 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Jeff Mattingley General Manager Phil Long Hyundai of Chapel Hills
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 791 reviews

June 19, 2026

She squeezed me in and was very professional She got company to pay for missing gas cap. More

by aog70
Recommend Dealer
Yes
Employees Worked With
Kayleigh--excellent
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for the five-star rating. We’re glad we could fit your Hyundai Tucson in on short notice and arrange coverage for the missing gas cap. We look forward to assisting you with any future service needs.

June 19, 2026

Prompt and courteous. Responsive to messages and questions. Very knowledgeable and friendly. Was a great experience More

by HAMMERHEAD_67
Recommend Dealer
Yes
Employees Worked With
Sylvia Sanchez
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team. Providing prompt communication, knowledgeable assistance, and friendly service is always our goal, and we're glad we could deliver that for you. We truly appreciate your feedback and the opportunity to earn your business. If there's ever anything we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Thank you for choosing us! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 19, 2026

Very professional I was very impressed with Ty and his customer service. I will definitely ask for him the next time I need my car serviced. More

by gen3builders
Recommend Dealer
Yes
Employees Worked With
Ty
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to hear our team delivered such professional service. We appreciate you trusting us with your Hyundai Palisade and look forward to helping again next time.

June 19, 2026

Buying the car was good. Just took a while to get the part to fix the problem with the car other than that good More

by ALLREADYTOWING
Recommend Dealer
Yes
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your feedback and for choosing us for your vehicle purchase. We're glad to hear your buying experience went well. We do apologize for the delay in receiving the part needed for your repair and appreciate your patience throughout the process. Supply and shipping delays can sometimes impact repair timelines, but we always strive to get our customers back on the road as quickly as possible. Thank you again for your business, and please don't hesitate to reach out if there's anything we can assist you with in the future Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com .

June 19, 2026

Service fast and efficient. Told 60 min and kept there commitment we will return for service. More

by JAK2554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your wonderful review! We're delighted to hear that your service visit was fast, efficient, and completed within the timeframe promised. Our team works hard to provide a smooth and convenient experience, and it's great to know we met your expectations. We truly appreciate your trust in us and look forward to welcoming you back for your future service needs. Safe travels! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 18, 2026

It was great! Whoever checked me in was very personable in the work was done timely More

by TELLEZANNE
Recommend Dealer
Yes
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your feedback! We're delighted to hear that you had a great experience with us. It's wonderful to know that our team provided a personable check-in process and that your service was completed in a timely manner. We truly appreciate your kind words and your business. We look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 18, 2026

I took my car into shop and was told to come back 2 hrs later to pick up. I got a phone call less than 2 hrs asking how my service went when I didnt even get my car back. Just seemed to be a lot of confusi More

by catwoman_54124
Recommend Dealer
No
Employees Worked With
Virginia
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your feedback. I sincerely apologize for the confusion and inconvenience you experienced during your recent service visit. We understand how frustrating it must have been to receive a follow-up call regarding your service before you had even picked up your vehicle. This is certainly not the experience we strive to provide, and we appreciate you bringing this to our attention. We are reviewing the communication process with our team to help prevent situations like this in the future. We would appreciate the opportunity to discuss your visit further and address any remaining concerns. Please feel free to contact our Service Manager, Andy Barela , directly at 719-867-6652 or abarela@phillong.com at your convenience. Thank you for your feedback and for giving us the opportunity to improve. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 18, 2026

It was a nice place and the employees were nice as well Isaiah was very kind and helpful More

by SHEWOLFSP
Recommend Dealer
Yes
Employees Worked With
Isaiah Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Brooks
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience! We're delighted to hear that you found our team friendly and welcoming. Isaiah will be especially pleased to know that his kindness and helpfulness made a positive impression on your visit. We truly appreciate your feedback and your support. We look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 18, 2026

Excellent service and very friendly . Thanks for taking me at such short notice. Thanks again. More

by SSAYER280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Jun 18, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to know our team provided quick, friendly service for your Hyundai Sonata. Thank you for sharing your experience. We look forward to helping you again.

June 17, 2026

Excellent. The lady i worked with i ca t remember her name but she was friendly, professional and a pleasure to chat with More

by BIANCAJ28
Recommend Dealer
Yes
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Jun 17, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re pleased our team member was friendly, professional, and made your Hyundai Santa Fe service visit enjoyable. Thank you for the 5-star rating and we look forward to helping you again.

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