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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

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Reviews
Vehicles
4.6
633 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 633 reviews

April 16, 2026

The customer service was excellent. Liz was friendly, thorough, & personable. I appreciated a shuttle ride home. I appreciated the car wash. I appreciate service where the staff explain More

by fjeane49
Recommend Dealer
Yes
Employees Worked With
Liz Ball
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Apr 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re pleased to hear about your positive service experience on your Hyundai Tucson. It’s great that the shuttle ride and vehicle wash made things convenient while our team provided clear, personable explanations. We look forward to assisting you again.

April 16, 2026

The dealership is beautiful and everyone inside who I interacted with was amazing and helpful! More

by catabba11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Garcia
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Apr 16, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience at our dealership. Our team works hard to provide excellent service, and it’s wonderful to know that it made an impact on your visit. We hope to serve you again soon! Nadine Bateman BDC manager 719-867-6721 nbateman@phillong.com

April 15, 2026

Excellent customer service experience. She was very attentive to my specific needs and made sure I received specialized help. The techs completed the work and I was extremely satisfied. More

by dhfin
Recommend Dealer
Yes
Employees Worked With
Virginia
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Apr 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s great to know our team provided the specialized attention you needed on your Hyundai and that the technicians completed the work to your satisfaction. Thank you for trusting us with your service needs. We look forward to assisting you again.

April 14, 2026

Very good experience. Matt was very thorough in answering questions and showing me how things work. He set up my phone for me, too. More

by DARAPHIL14
Recommend Dealer
Yes
Employees Worked With
Matt Corless
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Apr 15, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re delighted we could explain how everything works in your Hyundai and assist with your phone setup. Your feedback about our thorough approach means a lot to us. Thank you for sharing your experience.

April 14, 2026

Great and professional personnel who work there that met the needs of what we asked for. More

by ANNEWHITAKER13
Recommend Dealer
Yes
Employees Worked With
Mr Chavez and a gentleman in finance
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Apr 14, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to hear our team provided professional service and met your needs. Congratulations on your new Hyundai Elantra, and thank you for sharing your experience.

April 10, 2026

Intake was excellent. I appreciated Liz’s professional & thoroughness. I look forward to returning & completion of my suggested service recommendations. I also apprecia More

by fjeane49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Ball
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Apr 13, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phil Long Hyundai of Chapel Hills.

April 08, 2026

I was very pleased with my visit. The female service advisor was very nice and helpful More

by cc7399
Recommend Dealer
Yes
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Apr 08, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for sharing your positive experience with our Hyundai service. We’re glad our service advisor was friendly and provided helpful assistance during your visit. We look forward to assisting you with your Hyundai again.

April 08, 2026

It was a very nice accommodating experience. She really showed her expertise helping us find the perfect vehicle for the right price. More

by CLARKSTECIUK
Recommend Dealer
Yes
Employees Worked With
Maggie
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Apr 08, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re thrilled to hear you had a smooth and informative experience. It’s great that our team’s expertise helped you pick the ideal Hyundai Sonata within your budget. Enjoy your new Sonata, and please let us know if there’s anything else we can do.

April 07, 2026

Ease in making an appointment, work always done on time as promised, customer service is outstanding. More

by CHRIS.CHANEY0
Recommend Dealer
Yes
Employees Worked With
Kayleigh
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Apr 07, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear that scheduling your appointment was easy and that our team delivered your service on time as promised. Providing outstanding customer service is always our top priority, so it means a lot to know we met your expectations. We truly appreciate your support and look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

April 07, 2026

Very nice employees. They helped me with all my needs and even fixed a few recalls. The waiting area was clean and convenient. I will be back again when I need assistanc More

by chrystal.gonzales0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Apr 07, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re glad our team could handle your recalls and make the waiting area comfortable for you. Thank you for trusting us with your Hyundai Palisade. We look forward to helping you again.

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