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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.6
794 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Jeff Mattingley General Manager Phil Long Hyundai of Chapel Hills
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 794 reviews

June 21, 2026

Matt was very kind and understanding. They worked with our budget and sold us 2 cars. More

by Elaina.martens
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 21, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s great to hear our team could work within your budget and help you drive away with two vehicles. Thank you for trusting us with both of your Hyundai purchases. Please let us know if there’s anything else we can do for you.

June 20, 2026

Luis in service went beyond to service my car. The factory warranty was expiring in 5 days. More

by tburns23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
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Jun 20, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for sharing your experience! We're thrilled to hear that Luis went above and beyond to assist you with your vehicle, especially with your factory warranty set to expire in just a few days. Providing timely, attentive service is what we strive for, and we're glad Luis was able to make sure your concerns were addressed before the warranty ended. We truly appreciate your trust in our service team and your kind recognition of Luis's efforts. We look forward to serving you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 19, 2026

Helpful, knowledgeable, not pushy, and kind I enjoyed working with Kira as she was patient, listened and allowed me to make up my own mind. More

by LCBIMM
Recommend Dealer
Yes
Employees Worked With
Kira Conner
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for sharing your experience. We’re delighted our team provided patient, knowledgeable support without pressure. Congratulations on your new Hyundai, and enjoy every mile.

Jun 20, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that our team provided the patient, knowledgeable, and no-pressure experience we strive to deliver for every guest. Congratulations on your new Hyundai! We truly appreciate your business and look forward to assisting you with all your future automotive needs. Enjoy every mile, and welcome to the family! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 19, 2026

I was really impressed with the honesty. Dealerships have usually turned me off with the push and shove mentality and this is what this location was like when I bought my hyundai back in 201 More

by JASONSTEVENSON78
Recommend Dealer
Yes
Employees Worked With
Liz Ball
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Hearing that our team addressed your Hyundai Santa Fe’s creaking steering wheel and faulty battery with transparent, pressure free service is wonderful. We appreciate your trust and look forward to your future visits.

June 19, 2026

Very easy service of my vehicle Liz was great and answered all my questions Outstanding More

by Cory.Lyons27
Recommend Dealer
Yes
Employees Worked With
Liz
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your feedback on your Honda Civic Hybrid service. We’re glad the process was seamless and that all of your questions were addressed. We look forward to serving you again.

June 19, 2026

She squeezed me in and was very professional She got company to pay for missing gas cap. More

by aog70
Recommend Dealer
Yes
Employees Worked With
Kayleigh--excellent
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for the five-star rating. We’re glad we could fit your Hyundai Tucson in on short notice and arrange coverage for the missing gas cap. We look forward to assisting you with any future service needs.

June 19, 2026

Prompt and courteous. Responsive to messages and questions. Very knowledgeable and friendly. Was a great experience More

by HAMMERHEAD_67
Recommend Dealer
Yes
Employees Worked With
Sylvia Sanchez
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team. Providing prompt communication, knowledgeable assistance, and friendly service is always our goal, and we're glad we could deliver that for you. We truly appreciate your feedback and the opportunity to earn your business. If there's ever anything we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Thank you for choosing us! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

June 19, 2026

Very professional I was very impressed with Ty and his customer service. I will definitely ask for him the next time I need my car serviced. More

by gen3builders
Recommend Dealer
Yes
Employees Worked With
Ty
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s wonderful to hear our team delivered such professional service. We appreciate you trusting us with your Hyundai Palisade and look forward to helping again next time.

June 19, 2026

Buying the car was good. Just took a while to get the part to fix the problem with the car other than that good More

by ALLREADYTOWING
Recommend Dealer
Yes
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your feedback and for choosing us for your vehicle purchase. We're glad to hear your buying experience went well. We do apologize for the delay in receiving the part needed for your repair and appreciate your patience throughout the process. Supply and shipping delays can sometimes impact repair timelines, but we always strive to get our customers back on the road as quickly as possible. Thank you again for your business, and please don't hesitate to reach out if there's anything we can assist you with in the future Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com .

June 19, 2026

Service fast and efficient. Told 60 min and kept there commitment we will return for service. More

by JAK2554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
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Jun 19, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your wonderful review! We're delighted to hear that your service visit was fast, efficient, and completed within the timeframe promised. Our team works hard to provide a smooth and convenient experience, and it's great to know we met your expectations. We truly appreciate your trust in us and look forward to welcoming you back for your future service needs. Safe travels! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

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