Phil Long Hyundai of Chapel Hills

2016 veloster a good experience Your sales staff was extreml helpful in all aspects of the buyig process. From having knowledge of the car, geting me the correct car i wanted, instuc Your sales staff was extreml helpful in all aspects of the buyig process. From having knowledge of the car, geting me the correct car i wanted, instucting meet on the cars special features, to delivering my car full of gas and very clean. They told me they would be glad to answer any questions i had after delivery of my veloster and to visit anytime. The finance staff worked with me to get my targeted payment plan and the insurances that are offered. the whole experience took a bit of time, but the outcome was excellent. More

Great experience! A friend recommended I see Richard Ryan to discuss my car needs. Best advice ever! Richard was knowledgable, patient, and treated me with respect. A friend recommended I see Richard Ryan to discuss my car needs. Best advice ever! Richard was knowledgable, patient, and treated me with respect. He's the "anti- car salesman." He provided me with the information I needed to make an informed decision, respected my financial limits, and made the experience (dare I say) FUN. He clearly answered my questions. If he didn't have the information he found it for me- no lies, no hyperbole, no minimizing the importance of my questions. .I never felt like I was being pressured, Richard provided me with the knowledge I needed to make an informed decision. I am pleased with my Elantra and the entire car buying experience. I will recommend Richard Ryan to everyone. Thanks to Richard's professionalism, and easy-going nature, I felt like I was being treated like family, not a mark, a faceless customer, or easy to influence first time buyer. In fact, his follow up, before and after the sale was what impressed me the most. He even washed my car himself, because the lot tech was busy! Value, satisfaction, and experience= 10 of 10! More

Dealership great salesman not We were paired with Richard.... He would not have been my first choice. I feel he is not as knowledgable as I would like. He often complained about ha We were paired with Richard.... He would not have been my first choice. I feel he is not as knowledgable as I would like. He often complained about having to work with two customers at the same time... Not my idea of being made to feel important. He did work at finding a car that met my requirements but some of his information was incorrect. More

The new car experience. Excellent team. First new car purchase in 12 years and it was time. Richard and staff were great to work with and met our needs. Excellent team. First new car purchase in 12 years and it was time. Richard and staff were great to work with and met our needs. More

Great visit Excellent service with very knowledgeable personnel, especially Marty Stinett. I was given an estimated time for the work, and it was completed in th Excellent service with very knowledgeable personnel, especially Marty Stinett. I was given an estimated time for the work, and it was completed in that length of time - and a car wash, to boot! More

Phil Long Hyundai Very Professional and friendly! I would definitely recommend coming here to purchase a vehicle (new or used) to friends/family. Out of all the dealers Very Professional and friendly! I would definitely recommend coming here to purchase a vehicle (new or used) to friends/family. Out of all the dealerships I've been to and as many Hyundai's my wife and I have purchased, this is by far the best dealership I've been to. More

Oil change Was greeted when I pulled up to have my car service. They called about two hours later and let me know car was done and ready for pickup. Was greeted when I pulled up to have my car service. They called about two hours later and let me know car was done and ready for pickup. More

Detailed Staff and service reps are very detailed and explained everything precisely! They took the necessary time and care to ensure I understood everything Staff and service reps are very detailed and explained everything precisely! They took the necessary time and care to ensure I understood everything on the invoice. More

Front-end Alignment with Service Department Very professional and efficient crew. Replaced tire, completed front-end alignment. I was in and out with time to spare prior to my following appoin Very professional and efficient crew. Replaced tire, completed front-end alignment. I was in and out with time to spare prior to my following appointment 10 miles away. Super team! More

Sales Team Great; Service Lacks Our purchase experience was wonderful due to Doris, our sales person. The entire sales team were very helpful and friendly. We have not had a great ex Our purchase experience was wonderful due to Doris, our sales person. The entire sales team were very helpful and friendly. We have not had a great experience with the service and parts follow-through, however. The lack stems from poor communication between departments and then failure to contact us. We live about 60 miles away so it is imperative that expectations are met so that we are not wasting our time. While we would recommend purchasing a vehicle here, the other side of the house needs improvement. More