Phil Long Hyundai of Chapel Hills

James Fowler was able to answer all of our questions and was able to show us the cars that would fit our needs and he didn't try to pressure us into buying. He made the paperwork as painless as possible the was able to show us the cars that would fit our needs and he didn't try to pressure us into buying. He made the paperwork as painless as possible then set up the blue-tooth and demonstrated all of features of the car we purchased. He also ensured it was clean and filled it with gas. He also set up our first oil change and showed us the website to schedule oil changes in the future. More

Let's start with Kenn Patton. He's the right man for the job. He has integrity and stands by his word. Kenn has great people skills with customers and employees. He is very down to earth and does an exce job. He has integrity and stands by his word. Kenn has great people skills with customers and employees. He is very down to earth and does an excellent job of managing his operation. During the course of my purchase I dealt with Andy, Mikey, Betty and of course Richi...how do you get out of the building without speaking to Richi...Smile! Everyone was very professional and knowledgeable, a great all-star team! I always receive first class service here (at other dealerships I've had to wait in coach). This is my 4th Hyundai and each one keeps getting better! I would recommend this dealership to everyone looking for a great car at the right price. I am positive my son James would love to work here. He loves cars (knows most makes and models on the road today), and has done some detailing. This would be a great environment for him to work in. Please let me know if you have any openings available for him. Again, thank you all for the service you provide! More

Walked the lot to look and was GREETED nicely, not ambushed by a hungry salesperson. Left only to return later that day for a test drive. Was offered bottled waters immediately. Drove quite a ways and ambushed by a hungry salesperson. Left only to return later that day for a test drive. Was offered bottled waters immediately. Drove quite a ways and was thoroughly informed of the cars options along the way. Was INVITED inside to discuss numbers and see what kind of interest rates we could get. Was offered a fair value on our trade in, AND they worked with us to lower the price a little to make the sale work for us. I expect we will receive excellent service going forward as we were treated wonderfully from the start, prior to even mentioning we were ready to buy. Ben is a pleasure to work with and we would suggest this dealership and Ben (and our new car!) to all looking for a new vehicle. More

As an experienced buyer, I found not only Richi Carni and Cartier Underhill helpful, but everyone at this Hyundai dealership. The internet department went above and beyond in finding the best vehicle for me Cartier Underhill helpful, but everyone at this Hyundai dealership. The internet department went above and beyond in finding the best vehicle for me! Richi in financing also made the process easy & understandable. Since the purchase of my car I have had continuous great service from the staff at this Hyundai dealership. More

All of the people representing this dealership are genuinely friendly and extremely proffesional, from the ladies in the online chat dept.to the staff on the sales floor, management and finance. These genuinely friendly and extremely proffesional, from the ladies in the online chat dept.to the staff on the sales floor, management and finance. These people are a pleasure to do business with. They re knowledgable, attentive and courtious. I will not only be recommending Phil Long Hyundai to my friends and fellow business persons, but I will also be returning n the near future to replace my aging company vehicle as well. More

After searing for a new vehicle all day yesterday, I had all but given up on finding another car. I had visited 5 other dealerships prior to Hyundai. I had been lied to, made to wait for very long times, all but given up on finding another car. I had visited 5 other dealerships prior to Hyundai. I had been lied to, made to wait for very long times, tried to be sold cars that I did not want and could not afford. From the moment we called Hyundai you could tell they really cared about the person on the other end of the line. As soon as we got there they already had the car I had called about ready and waiting for me to look at it. I was greeted with such warmth and was made to feel comfortable throughout the whole process. I cannot believe that I got the car of my dreams and at a much lower price than expected. The free oil changes for the life of the vehicle. All I can say is Wow. Excellent Job. Next time we need a new or used car I know exactly where I am going. On a scale of 1 to 10 you guys defiantly score a 10. You met and exceeded all expectations. Thank you so much. More

Arrived at the dealership and was met by a sales consultant by the name of Jessica. We asked for Mikey (as he had sold us our 2009 Hyundai Accent) and were told that he was off. We asked if we could consultant by the name of Jessica. We asked for Mikey (as he had sold us our 2009 Hyundai Accent) and were told that he was off. We asked if we could look around and she showed us a number of cars and answered questions for us ( knowing that we were Mikey's customer). We came back the next day and met Mikey who talked to us about different cars and took a couple of test drives. We decided on a new Sonata. The process was very easy and not frustrating at all. We felt at home going to Phil Long. We dealt with Raquel in the finance dept. She was a very nice person to deal with and knew how to do her job well. Our overall feeling with the sales department - It was great. The people there all worked together to make it comfortable. More

James Fowler is easy to work with, he understands the customers needs. his biggest attribute is that he listens. He is not pushy and works to meat the customers desired end when it comes to car payment. customers needs. his biggest attribute is that he listens. He is not pushy and works to meat the customers desired end when it comes to car payment. He did not try and put me in a car the he liked for me. My greatest dislike is to leave a dealership in a car that I did not intend to buy. this did not happen. I am in a car that I went to buy and I am loving the it. James Fowler is the best sales person that I have dealt with when it comes to buying a car. he never pushed me and at no time did I feell the urge to just get up and leave. Car buying should not be a hassle and this experience was not that. Great car buying experience. Thanks james More

I had a great experience buying my Hyundai Accent at Phil Long's. I'm a very analytical person, so when I started shopping for a small car, I did my research and narrowed it down to 3 dealerships. I then v Long's. I'm a very analytical person, so when I started shopping for a small car, I did my research and narrowed it down to 3 dealerships. I then visited these dealerships multiple times so I could get a look at the car, test drive it, and get pricing information. At my first visit to Phil Longs, I met Betty Chen who showed me a couple of different cars and answered my questions. She was very friendly and not pushy, unlike my experience at another dealership I had visited. Some days later, another salesman, Richardo Pena, provided me with straight-forward pricing information. Like Betty, he wanted my business, but was not pushy. Later that same day, I worked with James Fowler who set up a final test drive and completed the deal. I am happy with the price for the Accent and I was very comfortable thoughout the purchasing process and attribute it to the friendliness and professionalism of the folks who work there. After the purchase, Raquel Woolsey explained the warranties to me and provided me the opportunity to get a discounted rate on an extended warranty. Again, this was a wonderful experience and everyone I worked with made it great...they earned my business. More