Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Phil Long Hyundai of Motor City
Colorado Springs, CO
1,658 Reviews
Welcome to #1 Phil Long Hyundai of Motor City for 11 years running in Southern Colorado! Home of the 30 Year / 300,000 Mile Warranty! ONLY IN MOTOR CITY! We are glad to have the chance to earn your business! We have the largest new Hyundai inventory in Colorado and the largest number of Hyundai Certified Pre-Owned Vehicles - many with the 30 Year / 300,000 Mile Warranty too! Here's a few more highlights:
*We pay cash for any car, any make you want to sell
*We beat any competitors price by $500.00 Minimum!
*We match any competitors Service & Parts Coupons!
*Sales, Financing, Leasing, Cash Discounts
*22 Service Bays - Newly Remodeled Dealership in 2024!
*Detailing Services available!
*We can help you with Colorado State Tax Credits
*We can help you with Federal IRS Tax Credits
*We have a Deli during all business hours
*Complimentary Coffee Bar
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,658 reviews
Verified Customer
September 13, 2026
I brought my 2013 Tucson to Phil Long Hyundai of Motor City on July 23 for diagnosis of a P1326/limp-mode issue and authorized a $250 diagnostic. I was eventually told it failed Hyundai’s Bearing Clear City on July 23 for diagnosis of a P1326/limp-mode issue and authorized a $250 diagnostic. I was eventually told it failed Hyundai’s Bearing Clearance Test and needed an engine, but getting the actual diagnostic documentation was unnecessarily difficult. I repeatedly asked for the test results, technician notes, and clarification on whether Hyundai had reviewed goodwill assistance. My advisor said screenshots could be provided, but I still had to follow up multiple times by text and phone and eventually escalate to the service manager. I did not receive the actual Bearing Clearance Test paperwork showing “NO PASS” and confirmation that Hyundai declined assistance until August 26, more than a month after dropping the vehicle off. I also would have much preferred actual numerical test data or a clearer explanation of the pass/fail criteria instead of repeatedly being told simply that it “failed the engine test.” For a recommendation as significant as complete engine replacement, I expected more detailed diagnostic documentation. Chuck, the service manager, ultimately got me the paperwork, which I appreciated. My frustration is with the communication and how much effort it took to get the information behind such a major repair recommendation. More
by Zach C
Employees Worked With
James Marshall service advisor, Chuck Todd
September 03, 2026
All 5 members of the front desk staff were very nice and knowledgeable. Felipe did a great job explaining everything my car needs. The service center went above and beyond when they found out my car would t knowledgeable. Felipe did a great job explaining everything my car needs. The service center went above and beyond when they found out my car would take longer than expected to get finished. They offered me a rental car until service was completed the next day. Thank you Hyundai not only for taking good care of my vehicle but also taking good care of me. More
by MissASantini
Employees Worked With
Felipe Luevano-Diaz, the service dept
September 01, 2026
I had a great experience working with James in the service department. He worked incredibly hard and went above and beyond to make sure everything that was covered under my warranty was taken care of. service department. He worked incredibly hard and went above and beyond to make sure everything that was covered under my warranty was taken care of. He was thorough, professional, and really did his due diligence to make sure nothing was overlooked. I truly appreciate the time and effort he put into helping me. Excellent customer service and a great asset to the service department! More
by Lesmeisterandy
Employees Worked With
James Marshall
August 15, 2026
We had a very disappointing experience, specifically with Hannah, who identified herself as the Finance Director. When we brought up simple and reasonable concerns, her attitude toward us was extremely rude Hannah, who identified herself as the Finance Director. When we brought up simple and reasonable concerns, her attitude toward us was extremely rude and dismissive. Instead of listening and trying to address our concerns professionally, we felt like we were being talked down to and treated as though our questions were an inconvenience. As customers making a major financial decision, we expected to be treated with basic respect and professionalism. Unfortunately, our interaction with Hannah left a very negative impression of this dealership. More
by disappointed customer
August 14, 2026
Took it in for tire rotation & oil change, issues with performance, and recall items. Told them the past few days I heard clicking from my tire and the pressure was a little low so probably had a nail. Ro performance, and recall items. Told them the past few days I heard clicking from my tire and the pressure was a little low so probably had a nail. Rotated tires but kept the low pressure on the one that had an issue and next day I almost had a flat. They had my car for 3 hours and rotated the tires, but obviously didnt check them.Took it elsewhere and low and behold there was a screw. Not happy! More
by DENISEANDREA33
