Phil Long Hyundai of Motor City

Also helpful and explains everything so I know what is going on. Cares about customers going on. Cares about customers More

Alec is amazing! He helped me maximize my deal and saved me from headaches and heartbreaks. Once we finalized my selections, he found the perfect car at an UNBELIEVAB He helped me maximize my deal and saved me from headaches and heartbreaks. Once we finalized my selections, he found the perfect car at an UNBELIEVABLE price. Thanks again for all of the dedication and assistance More

I would have liked my service rep to have kept me informed w a first text of call. I the several weeks or more, I made the initial phone call to see what was happening and when to pick it up. Pick informed w a first text of call. I the several weeks or more, I made the initial phone call to see what was happening and when to pick it up. Pick up date which I was given several weeks in advance wasn’t going to happen when I called. Had to leave car there for an extra 2 weeks since I was going on a cruise. More

People wasted our time, assurred us that we would be in and out in 30 minutes. Things the staff had 6 hours to complete before we arrived were not complete. 30 minutez turned into 2.5 hours. If my wife and out in 30 minutes. Things the staff had 6 hours to complete before we arrived were not complete. 30 minutez turned into 2.5 hours. If my wife and daughter had not been present I would have walked away from the deal. I will never, never use tis dealership again. They tried to add on charges, and failed to note the vehicle had only 1 fob, now going to cost me 400 dollars for adfitional fob. I will drive to Denver ir Pueblo. Lots if pretty window dressing, extremely poor attention to detail, extremely pooe customer service and customer experience. my next hyundai will not be from Phil Long. I advise everyone to find a dealer who is interested in customer service and not all the glitz. More

Awesome service! They helped me break down how purchasing a vehicle works in simple terms. They also made selling extra products very clear to me and in a professiona They helped me break down how purchasing a vehicle works in simple terms. They also made selling extra products very clear to me and in a professional manner! More

Very responsive to issues we were experiencing with our newly purchased car. David Moore is fantastic and we felt very confident in his assessment and ability to correctly address the problem. newly purchased car. David Moore is fantastic and we felt very confident in his assessment and ability to correctly address the problem. More

Katy my sales person was amazing! She made sure every detail was perfect for me! She made sure every detail was perfect for me! More

AVOID this particular dealership. Bought a new car from them, and trying to resolve all the ongoing problems with the car has been a total and ongoing nightmare!!! They obviously did Bought a new car from them, and trying to resolve all the ongoing problems with the car has been a total and ongoing nightmare!!! They obviously did not inspect or test drive this car, but sold it straight from the transport truck. A large bolt was missing from a lower control arm. Bumper rattle kit installed after major recall, never provided a level 2 adapter for charging. They denied knowing of any recalls on the newer Ioniq models, currently being assembled in a new plant in Georgia. Numerous calls, but no solutions or resolutions, just a lot of boasting on how many cars they’re selling, and how good they are. Getting some help from local Hyundai dealership but AVOID motor city in Colorado Sprongs at all cost. Steve Krohn general manager pretty worthless on help. Very dissatisfied customer. More

Took time to understand my needs and budget. Didn’t oversell while showing me options. Didn’t oversell while showing me options. More

Things we nice and upgraded but it took much longer than quoted. Overall it was ok. quoted. Overall it was ok. More