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Phil Long Hyundai of Motor City - Service Center

Colorado Springs, CO

4.2
201 Reviews

201 Reviews of Phil Long Hyundai of Motor City - Service Center

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May 21, 2025

Very professional and courteous service writers. They released the car with the issue unresolved. Had to take vehicle in to local dealer when we returned home. More

by JANEPENKAVA15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Marshall
May 21, 2025

Car loan during lengthy service repairs was appreciated, but poor communication was not appreciated. That was disappointing. More

by jttw5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie Patton primarily & payment to Felipe Diaz
May 21, 2025

New facility, very clean. Work was done well. Friendly staff. Easy transaction. Got in and got out. More

by TEBOINCOLORADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe, Service
Jun 13, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the 5-star review! We're glad to hear had a great experience with our service team. your satisfaction is our top priority, and we appreciate your trust in us. Thanks again! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 20, 2025

The staff was very helpful, engaging, as well as accommodating during my visit for service. More

by SDMCCOY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name .
Jun 13, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the great review! Delivering quality service in a timely manner is something we take seriously. We appreciate your feedback and your visit! We look forward to helping you in the future. #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 18, 2025

Buying the car was quick and easy - they answered all my questions, walked me through financing, and helped set up all of the features of my new car. More

by zh19
Recommend Dealer
Yes
Employees Worked With
Austin Hambelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Christianson
May 23, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the review! We appreciate you taking the time to give a shout out to our team! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 15, 2025

The service team figured out what was going on right away, ordered the part and scheduled an appointment for the needed work. Quick, efficient and easy. More

by Seeking_zen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the service guy's name.
Jun 13, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the great review! I am happy to hear everything got figured out and taken care of. Please don't hesitate to reach out if anything comes up. We appreciate you! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

May 12, 2025

Super friendly and was a great experience, this is my 3rd car from them and won’t be the last! More

by inproducts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julianna Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydni Kloczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

They are always helpful and make me feel very welcome when I come to get my car serviced. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Moore
May 09, 2025

As always, everyone was friendly & helpful Charlie was great. He answered my questions & completed the oil change ahead of schedule More

by L.J.HOFFMAN.1939
Recommend Dealer
Yes
Employees Worked With
Charlie
May 08, 2025

I would give a negative 5 stars to this dealership! The worst place to ever buy a car. They are dishonest, disrespectful and they lie! We have filed a report with the BBB. They sold us a lemon at a ver More

by BLIXJODIE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Goines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cremidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anissia Lucero
1.0
This rating includes all reviews, with more weight given to recent reviews.