Phil Long Kia of Motor City

Oil change I’ve been taking my vehicles to Phil Long KIA sinc I was stationed here in 2011 and I’m going to keep bringing them for services. I’ve been taking my vehicles to Phil Long KIA sinc I was stationed here in 2011 and I’m going to keep bringing them for services. More

Rude and unhelpful My son took his car in with a very specific problem and was quite descriptive with explaining what his car is doing. The tech obviously knew exactly w My son took his car in with a very specific problem and was quite descriptive with explaining what his car is doing. The tech obviously knew exactly what the problem was when he asked my son "does it not let your RPMs go above 2000" or "does the check engine light flash really fast?" When my son answered yes to both questions, the guy just say "oh, I dont know". My son was told that there is nothing wrong with his car and "if it happens again, have the car towed to us". What a bunch of unprofessional xxxxx. Why would anyone have their car worked on by these people? More

The service dept. was very professional, helpful, and prompt with the service of my car. I will be returning when I need service in the future. prompt with the service of my car. I will be returning when I need service in the future. More

Car maintenance and repair Ty with Kia is very Professional and handles my vehicle repair with pride he gets me scheduled in and out which helps me since I’m so busy and the fre Ty with Kia is very Professional and handles my vehicle repair with pride he gets me scheduled in and out which helps me since I’m so busy and the free car washes shoes how much they like my business ! I would have never purchased a vehicle anywhere else ! More

Unique problem solved. A seashell fell down behind the dash and plugged a drain tube from the air conditioner. This caused water to leak into three fan and shorted ot the sw A seashell fell down behind the dash and plugged a drain tube from the air conditioner. This caused water to leak into three fan and shorted ot the switch. The service tech found it and made the repairs. More

Service I alw as us get fast, courteous service.my service is reviewed. My concerns are addressed. I like the video you receive while they are servicing your I alw as us get fast, courteous service.my service is reviewed. My concerns are addressed. I like the video you receive while they are servicing your vehicle. Great job always!! More

Easy and great I always take my Kia here for any service or repairs I need. Dario is always very nice and explains what is going on with my car. The shuttle service I always take my Kia here for any service or repairs I need. Dario is always very nice and explains what is going on with my car. The shuttle service they offer while your car is being worked on is fast and free! More

Great service Advisor always comes out quickly. Inspects the vehicle and verifies what is to be done. Great all the time and very friendly. Only place I go. Advisor always comes out quickly. Inspects the vehicle and verifies what is to be done. Great all the time and very friendly. Only place I go. More

Tyre Check We were are from Australia travelling around the USA and our rental car had a flat tyre that I fixed with the Kia tyre repair kit. I was concerned abo We were are from Australia travelling around the USA and our rental car had a flat tyre that I fixed with the Kia tyre repair kit. I was concerned about the reliability of the repair so I came to the Phil Long Kia Dealership. I was met by Dario Aranda who was extremely helpful in fitting our vehicle in for a tyre check despite their busy schedule. The tyre was thoroughly checked in a timely fashion that enabled us to do our sightseeing without missing any of our holiday plans. The explanation from Dario put our minds at rest that we would be able to continue our journey without further problems. More

Good experience As soon as you step out of the car , the service advisor is there to greet you and walk you through the process. They always check the vehicle thorou As soon as you step out of the car , the service advisor is there to greet you and walk you through the process. They always check the vehicle thoroughly , and give you a report on what’s being done and suggest, what should be done More