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Phil Long Kia of Motor City

Colorado Springs, CO

4.4
193 Reviews

1020 Motor City Dr

Colorado Springs, CO

80905

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Showing 193 reviews

December 02, 2022

Phil Long Kia and their staff were very friendly/nice. We believe this to be one of the most important traits for any kind of service industry. Of Course, knowledge of all aspects of the vehicle are impo More

by nelindholm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT O'Hanlon, Christian Allen
November 21, 2022

When I come to Phil long kia, I am always taken care of as efficiently as possible. More

by Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nodin, Kevin
Nov 24, 2022 -

Phil Long Kia of Motor City responded

We appreciate your positive review about your recent experience with us!

November 07, 2022

Phil long KIA and their staff were very easy and friendly to work with. It was a great experience! More

by tam.fraser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.T O’Hanlon (sales Rep) Peter Buckles (Gen Manager) & Alyssa (Finance)
Nov 10, 2022 -

Phil Long Kia of Motor City responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Phil Long Kia!

October 28, 2022

I waited in the service dept for my vehicle to get serviced. I didn't have too long of a wait, and of the service advisor's explanation of what needed to happen was complete and understandable. Than More

by amazingeerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Caro
Nov 02, 2022 -

Phil Long Kia of Motor City responded

We appreciate your positive review about your recent experience with us!

October 19, 2022

I had an awesome experience when buying my new car. The staff and sales representative were knowledgeable and professional. When looking for a new vehicle in the future I will definitely be going to Ph More

by mark.mcphee1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Strauss, Alyssa Gonzalez
Oct 22, 2022 -

Phil Long Kia of Motor City responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 13, 2022

Great service, Professional and personable staff, and the popcorn is awesome. Facilities are clean and welcoming for those of us that wait for our cars. More

by broadmoorlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Oct 19, 2022 -

Phil Long Kia of Motor City responded

We appreciate your positive review about your recent experience with us!

September 21, 2022

We visited this dealership to look at a 2017 Volvo XC60 T5. We got there and asked for Jason as the Internet Sales Manager had given us his name. Jason took us out for a test drive the car, and patiently More

by taylorce111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason "Ajax" Casler
Sep 24, 2022 -

Phil Long Kia of Motor City responded

We appreciate your positive review about your recent experience with us!

August 25, 2022

Everyone at the dealership was professional and willing to assist me to help find the car I ended up choosing. More

by Scott_overton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Allen
Sep 01, 2022 -

Phil Long Kia of Motor City responded

Scott, we appreciate your positive review about your recent experience with us!

August 08, 2022

Picked up car after hours, service dept was supposed to leave keys and communicate to after hours/sales staff. Went to pick up car and the folks knew nothing about it. I had to identify my keys and car i More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Aug 11, 2022 -

Phil Long Kia of Motor City responded

We are disappointed to learn of your experience here but will take this opportunity to improve. Please reach out to us at social@phillong.com to tell us who you worked with and we will do our best to resolve this. Thank you - Phil Long Kia

June 25, 2022

Dan McCool was an amazing sales consultant very understanding and patient! All staff was super polite and thankful for our business. 100% would do business again in the future ! More

by Patrick Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCool
Jun 28, 2022 -

Phil Long Kia of Motor City responded

Hi Patrick! We're so happy we were able to help you out!

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