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Phil Long Kia of Motor City

Colorado Springs, CO

4.4
193 Reviews

1020 Motor City Dr

Colorado Springs, CO

80905

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Showing 193 reviews

June 08, 2022

We went in heartbroken because our Sorento was done and then we left ecstatic in a new Sportage Hybrid More

by Amy.grenfell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Jun 10, 2022 -

Phil Long Kia of Motor City responded

We appreciate your positive review about your recent experience with us!

May 13, 2022

The service was outstanding. They were very professional and responsive to all of our questions. More

by mjmcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty
May 17, 2022 -

Phil Long Kia of Motor City responded

Thank you for the kind review! We're so happy we were able to help you out.

April 21, 2022

Awesome customer service at the Service department. Dario was very respectful and professional before and after our visit. More

by Tiara G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Apr 24, 2022 -

Phil Long Kia of Motor City responded

Tiara, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

April 19, 2022

Great service and customer service. I was very surprised with my tradein value. Very happy with my purchase. More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 22, 2022 -

Phil Long Kia of Motor City responded

Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Phil Long Kia! We look forward to your next visit! Take care!

April 14, 2022

The service department is great but I wish the sales department were better. I was promise keys to my sky rack but all I got was a phone number to make new keys which cost $100. I just spent 19000 on th More

by Marlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 15, 2022 -

Phil Long Kia of Motor City responded

Hi Marlene, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not 100% satisfied with your visit. Pease reach out to social@PhilLong.com so we can further assist you. Thank you, -Phil Long Kia

Apr 15, 2022 -

Marlene responded

Well if you could provide me with keys to my skid rack and my vehicle I purchase would be great.

April 12, 2022

Arrived to look for another vehicle that was posted. That vehicle was unavailable any longer. The sales person that helped us listened to my requirements and tried to find something they might have on t More

by kyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Apr 14, 2022 -

Phil Long Kia of Motor City responded

Hi Kyle, we are very happy to have provided you with such a positive experience! We are happy to pass along your comments to the team here at Phil Long Kia! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2022

Kristen, my contact at the dealership is excellent. She communicates with me about what is happening with my vehicle and lets me know when I can anticipate it being ready. I appreciate her willingnes More

by dabonds12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
Mar 27, 2022 -

Phil Long Kia of Motor City responded

Thank you for your kind words and this wonderful review!

March 21, 2022

The service is excellent. The staff are very careful with your automobile. They are very courteous and caring. There is no pressuring into anything. I would and do recommend t More

by Sedonalover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty and Dario
Mar 24, 2022 -

Phil Long Kia of Motor City responded

Thank you for your kind words and this wonderful review!

February 24, 2022

I have had my Kia for 10 years. I have only had you all to work on my car. You have really taken good care of my car More

by grandmaparker
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius
Feb 27, 2022 -

Phil Long Kia of Motor City responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

Feb 28, 2022 -

grandmaparker responded

I am very glad to get my service done by you. So far there has never been a reason to take my car to anyone, other than Phil Long Kia. Thank you for your good service.

February 17, 2022

Had oil change and tire rotation. No waiting for service. Also washed the car. Much appreciated. More

by abgreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Feb 18, 2022 -

Phil Long Kia of Motor City responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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