I had located the car online and talked to the internet sales team and a sales person at another location. Although this location was supposed to be expecting me, it took about 30 minutes for them to bring the car and let me test drive it. That might be on purpose so I could see the rest of the cars they had in my category, but it was annoying.
Once that was done, they were quite nice to work with, no heavy pressure, no game-playing with my trade-in, pleasant with my kids.
I'd definitely recommend this location to my friends.