Phil Meador Toyota
Pocatello, ID
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I purchased a new 2023 4Runner TRD Pro in Solar Octane from them in May. Online purchase from out of state. Worked with Christian Hagler. What a great experience, even when buying "over the phone". Ot from them in May. Online purchase from out of state. Worked with Christian Hagler. What a great experience, even when buying "over the phone". Other dealers wouldn't even talk with me due to being out of state, and wanted over MSRP, and I contacted at least 20 dealerships in the Western states. Sales process was straightforward, honest, and didn't try to get me to buy things I didn't want. The deal was very simple, and quick, I never felt pressure to buy something I didn't want, including the "extended warranties" that some dealerships try to push. Would highly recommend Phil Meador, and Christian Hagler. My experience at least was top notch. Need more salesmen like Christian, and dealerships like Phil Hagler. More
WILL NEVER DO BUSINESS HERE AGAIN.The salesman, Eric, WILL NEVER DO BUSINESS HERE AGAIN. The salesman, Eric, was quite polite if a bit pushy, but tolerable. He did a pretty good job letting me ask questi WILL NEVER DO BUSINESS HERE AGAIN. The salesman, Eric, was quite polite if a bit pushy, but tolerable. He did a pretty good job letting me ask questions and trying his best to help. The finance guy I dealt with was Mike and this guy really messed up. Our approval came back from ICCU at 2.9% and Westmark at 4.5% and he pushed our loan thru the higher interest rate. Now our loan is a higher payment FOR NO REASON. This will end up costing me over $1,500 over the term of the loan. I tried for days to get him to fix it, but to no avail. Now I'm stuck with it unless I go thru the hassle of refinancing thru another bank, which I will absolutely try to do. I'm so angry about it and there's literally squat I can do because I didn't find out until AFTER I signed all the paperwork. This type of deceit is why car dealers have a bad rep and I certainly will never go back to a dealership that treats their customers like this. My payment could have been $22/mo lower and saved me $1500 in interest had I just gone somewhere else. More
Just an awesome experience! I have bought two cars from the dealership and will not go anywhere else. Jesse Howell and Mike in finance are amazing to work with! No pressure and straight forward approach wi the dealership and will not go anywhere else. Jesse Howell and Mike in finance are amazing to work with! No pressure and straight forward approach with the best deal! More
Dishonest service writer They tried to tell me my brand new tires were worn and needed to be replaced. The customer lounge was very nice. The sales personnel didn’t bother me. They tried to tell me my brand new tires were worn and needed to be replaced. The customer lounge was very nice. The sales personnel didn’t bother me. More
Mice mobile They sold me a car that had a smell. Dealer told me he would have it fixed. Found out later there were like 20 mice nests in the car. Dealership don’t They sold me a car that had a smell. Dealer told me he would have it fixed. Found out later there were like 20 mice nests in the car. Dealership don’t care I can’t even sell it because it stinks so bad. I’ve got a 6000 dollar paper weight in my driveway More
New Vehicle We had called ahead of time to let Ed know what we were looking for and he got it and called us tight away. Very professional and nice!! Definitely wi We had called ahead of time to let Ed know what we were looking for and he got it and called us tight away. Very professional and nice!! Definitely will do business with him again. More
Great All Around Experience A+++ We experienced an excellent sales event with Casey. Having a horrible experience with Phil Meador Subaru (will never buy anything from them ever again We experienced an excellent sales event with Casey. Having a horrible experience with Phil Meador Subaru (will never buy anything from them ever again), we were so pleased at the huge difference between them and Phil Meador Toyota!!!!!! Casey was friendly, honest and informative. I have done a lot of business with Phil Meador and we are glad to be back at Toyota. In fact we just purchased TWO new Toyotas and are VERY happy with the deals. As a customer, we all want the best deal we can get, and in that area I'm always looking for better :) I have known Roger for a long time. He has always been honest, friendly and professional. He is an asset to Phil Meador. IMHO he is the best service manager in the West!!!!!!!! And because of the problems we had at Phil Meador Subaru, Jason set something up for us at Phil Meador Toyota which was nice of him to do. More