Phillips Buick GMC

I was very impressed with the customer service as well as the efficiency and effectiveness that Jim and his staff provided in identifying the problem with my condenser, ordering the part, and contacting me t the efficiency and effectiveness that Jim and his staff provided in identifying the problem with my condenser, ordering the part, and contacting me to repair it. I would give them an A plus! More

I've had the occasion to visit the dealership on other occasions, which were always a positive experience. All the employees were/are friendly, helpful and very product knowledgeable . From the service occasions, which were always a positive experience. All the employees were/are friendly, helpful and very product knowledgeable . From the service writer, Jim, to the sales force, Buzz. When in the future, the need for a new vehicle, or service work. you can be sure I will be contacting Phillips GMC. More

Steve was great and very helpful and I would work with him anytime, however the Lexus I purchased started to have problems within five days. When I start the car up there are lights that are flashing and him anytime, however the Lexus I purchased started to have problems within five days. When I start the car up there are lights that are flashing and a message that tells me to take it to the dealer. When I brought it back I was told by your service department they had no one who specialized in working on a Lexus but would look at it, being concerned about that I took it to the Lexus dealer in Wesley Chapel. I ended up being told my new (to me) Lexus had more than likely been in an accident due to the fact he found at least 3 open circuits. They would have to take the vehicle completely apart to find the source of the problem. I also was told that even though I paid for the extended warranty that this work would not be covered by the purchased warranty. Upon purchasing the vehicle I had asked if it had ever been in an accident and was told, "No." This repair will cost me considerable money. I spent a lot of money already and it appears I have to spend more. This has made me very upset. More

Easy in and out. Nice comfortable waiting area. Service writer was prompt as soon as I stepped out of my vehicle. Recall work. So there was no charge. I recommend t Nice comfortable waiting area. Service writer was prompt as soon as I stepped out of my vehicle. Recall work. So there was no charge. I recommend this location highly. More

Convention, helpful, very courteous. Highly recommend. Love my Gmc, what more can I say? Thank you. Highly recommend. Love my Gmc, what more can I say? Thank you. More

From entering the dealship this gentleman was amazing. Not pushing us at all. Answered all our questions. Then to the finally sale it was the same. Took his time as well as the business. Very pleased from Not pushing us at all. Answered all our questions. Then to the finally sale it was the same. Took his time as well as the business. Very pleased from start to finish. Will recommend this dealership. It was never about the Buick, it was all about our concerns. Treated us awesome. More

They were kind courteous took care of us no no problems car dealership where the lead man did a very nice job car dealership where the lead man did a very nice job More

Fast and clean and very friendly and very helpful . Would recommend this place to everyone Would recommend this place to everyone More

Quality service with integrity. Methodical approach to identifying and fixing my problem. Will be back. Methodical approach to identifying and fixing my problem. Will be back. More

They’ve been caring for my cars got nearly 20 years. If they weren’t the best, I wouldn’t keep going back!! Bob helped me for years and now Jim is my guy. Even for a long repair, they kept me updated on If they weren’t the best, I wouldn’t keep going back!! Bob helped me for years and now Jim is my guy. Even for a long repair, they kept me updated on what was going on—even when nothing was! More