Phillips Buick GMC

New used vehicle The process was a bit to long, however we are very satisfied. Our sales representative was very friendly and looked after our interest during the purc The process was a bit to long, however we are very satisfied. Our sales representative was very friendly and looked after our interest during the purchase. More

Used to be good I have done business with this dealership for the past 11 years. I have bought 2 cars from them and was pleased until recently. Getting my car service I have done business with this dealership for the past 11 years. I have bought 2 cars from them and was pleased until recently. Getting my car serviced has been a terrible experience. I have a 2009 Pontiac Vibe that has a recall on the passenger side airbag. I have made appointments twice after being told that the parts were available for the repair. It is about a 40 mile round trip for me to travel to this dealership. Both times I arrived only to be told that oops! the parts weren't available. Now I am being told that my airbag will probably never be fixed because my model is no longer made. Really? When there is a major lawsuit over this issue? I find that hard to believe. More

Great Experience for purchase of used car. We were looking for a dependable used car and found it here at Phillips Buick. Our salesperson was Cat. She was great, she listened to what we wanted We were looking for a dependable used car and found it here at Phillips Buick. Our salesperson was Cat. She was great, she listened to what we wanted and made the whole buying process very easy. Would do business again at Phillips. More

Cat Langbehn - Our Sales Lady was Awesome!! Cat was absolutely amazing "BEST SALES LADY!!!!! She took Very good care of me and helped me all the way threw! No Pressure sales Knew exactly what I Cat was absolutely amazing "BEST SALES LADY!!!!! She took Very good care of me and helped me all the way threw! No Pressure sales Knew exactly what I wanted and helped me get it!!!! She knows her cars!!! Very Professional Best car purchase experience ever! Finance was a breeze in the park! in and out! Absolutely Love it! Would Highly Recommend! :p More

Sales Lady was awesome great experience with sales. financing was not ideal would not tell us any payments or interest rate till we got to the last piece of paper finance gu great experience with sales. financing was not ideal would not tell us any payments or interest rate till we got to the last piece of paper finance guy BILL spoke to fast to really UNDERSTAND SEEMED LIKE HE WAS RUSHING US THROUGH THE PAPER WORK was not happy with Bill @ all. all though CAT Langbehn sales professional was so awesome and great to work with... More

Knowing that I had credit issues,I asked my salesman friend, Paul Paduto,if he could help me with getting financed to purchase a newer used vehicle. After checking with another colleague , he returned friend, Paul Paduto,if he could help me with getting financed to purchase a newer used vehicle. After checking with another colleague , he returned to tell me it would cost me about $700 to get a bank application, and if approved, it would charge me about 23% interest on the loan. I told him "that was a no brainer- NO DEAL". I wasn't that hard up,to change vehicles. Three weeks later, I made appication to another Buick dealer, to trade my 2004 Envoy for a 2007 Rainier, and completed the deal with a 7.69% interest rate with GMAC. Needless to say,I lost respect for my salesman friend as well as the dealership, since I have purchased my last three (3) vehicles at Phillips Buick. It's going to be fun going back to show Paul my new Rainier. More