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Phillips Buick GMC

Fruitland Park, FL

4.6
2,578 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,578 reviews

April 16, 2022

Everyone is very professional and help you whether you are just looking or have been working with someone else. The dealership is always clean and neat. We love the popcorn too. More

by rawwade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the amenities that we offer. Thank you, Wade, we appreciate your business.

April 15, 2022

Easy I did it all by phone . I was not able to go there my grandson buying a truck More

by Terr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Phillips Buick GMC responded

We really appreciate your business, Terr, and knowing that we have earned a long-term customer means the world to us! Customers like you are vital to the success of our business, as is your the 5-Star rating that you gave us.

Apr 18, 2022 -

Terr responded

Very easy going if I get another car I'll be sure to call you

April 14, 2022

I have always received excellent service at this dealership. They have been prompt and courteous no matter what I came for. Thank you. More

by auntsam45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star review. We appreciate that because it shows we are connecting with those we serve. We appreciate your business and look forward to your next visit.

April 14, 2022

I have purchased many new and used vehicles over the years and this is one of the best experiences I’ve ever had at a dealership! And that says a lot Everybody is very personable and professional More

by MLOWE8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
randy lee
Apr 15, 2022 -

Phillips Buick GMC responded

We really appreciate your business, and knowing that we have earned a long-term customer means the world to us! Customers like you are vital to the success of our business, as is your the 5-Star rating that you gave us. We look forward to seeing you again and having the opportunity to service your new car.

April 13, 2022

Jim was very thorough, knowledgeable regarding how to resolve our problem, and very courteous. They got our part in quickly, provided transportation for us while our car was being serviced, and we are co More

by linda.dysingerlinda.dysinger@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Phillips Buick GMC responded

Linda, we agree: Jim and his Service Team are outstanding and so are you for taking time to write this great review. Your 5-Star rating is appreciated, and we look forward to earning your business in the future. Until then, may all your coming miles be safe and full of smiles.

Apr 16, 2022 -

linda.dysingerlinda.dysinger@yahoo.com responded

Thank you for the acknowledgement of my survey.

April 13, 2022

Needed to have aftermarket key fob programmed. Service Dept said, they can’t program them after I got in there with them. Had to buy an OEM key fob from them…… $96. Parts are marked way up! I kn More

by Seasun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
Apr 14, 2022 -

Phillips Buick GMC responded

Thank you for the high rating and also posting your concerns here. The key fob is a critical component of your vehicle's security system. Without getting too far into the technical weeds, there is a reason why this type of technical assistance is best performed by a GM Certified technician. This is the only way to assure that your key provides the security you expect from your GM vehicle. These type of services typically cost between $200-$300 depending upon the vehicle. Thank you for your business and giving us the opportunity keep your trust in us.

April 12, 2022

Great truck great people just frame on truck was not what exspected it’s rusted bad More

by tuckergombert12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Kelly
Apr 26, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips management and will be in touch shortly.

April 12, 2022

Brought our car in in February to be repaired. Said it was the thermostat had that repaired right after had a leak Took it back in they said they could not find the leak it was too small took it b More

by QUESNELDEBBIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the person but did speak to the service manager on duty
Apr 26, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips management and will be in touch shortly.

April 12, 2022

Friendly staff didn’t take advantage me offered me a multi point inspection instead of the individual price for each item I wanted checked clean waiting area inside and outside More

by FNO58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Phillips Buick GMC responded

Thank you for the glowing review and the 5-Star rating! We pride ourselves on our honest and knowledgeable staff members. We appreciate you giving us the opportunity to earn your confidence and trust. The truth is that it is fun to service the vehicles of folks like you. Come see us again soon.

April 12, 2022

Thank u for the work that Dan and Fred Allen did for me . They were very professional and made a bad situation for us much easier . Great employees, I would recommend them to any one looking to buy a car . T More

by smallwoodpaint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Phillips Buick GMC responded

There are some names that just sound friendly, and Corky has to be at the top of the list. Is it any wonder that you wrote such a great review and then gave us a 5-Star rating? One of our goals is to have Phillips Buick GMC not only sound as friendly as you are but to be like you too. Your kind words for our staff are appreciated and your recommendation was thoughtful and very friendly. Dan and Fred enjoyed working with you and we all look forward to your next visit. Thanks again Corky. You cannot say that name and not smile.

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