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Phillips Buick GMC

Fruitland Park, FL

4.6
2,580 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,580 reviews

March 22, 2022

They were very courteous & efficient. They were able to solve our problem that doesn’t commonly occur. More

by RODC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
Mar 22, 2022 -

Phillips Buick GMC responded

Thank you for choosing Phillips Buick GMC for your automotive service needs. Our team looks forward to working with you again in the future. Until then, safe travels.

March 21, 2022

Very helpful and took care of issues, without a problem . Listened to my concerns first time. More

by BOBSTEPNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Phillips Buick GMC responded

We love seeing 5-star ratings and knowing that our guests are satisfied with the amenities that we offer. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service. Listening to our guests is always the 1st step in solving a problem. Thank you for the great review, Bob.

March 21, 2022

Great service advisor, poor diagnostic/repair process. Replaced a part known not to be the issue to forego or delay more complex but necessary repair. More

by DSDJHIG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips management and will be in touch shortly.

March 20, 2022

Sales staff are very knowledgeable and do not pressure the customer. They determine your needs/desires and develop options for your review. They are very patient. More

by JIMBOK44
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bart Larue, randy lee
Mar 21, 2022 -

Phillips Buick GMC responded

Jim, we are happy you found our staff to be so supportive during your sales experience. The 5-Star rating gave us all a reason to smile. Thank you for that. We appreciate your business, and we look forward to your next visit.

March 19, 2022

Best car buying experience we’ve ever had! !! Thank you Gilbert and Phillips !! You're the best!! We are on a tight budget and needed a dependable car. Gilbert was so kind and so honest, unlike More

by sandykinser66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Phillips Buick GMC responded

Sandy, your kind words for Gilbert and fantastic review are appreciated! Thank you so much for the glowing recommendation! We do very much aim to have a friendly environment here and are glad you have acknowledged that. We look forward to your next visit.

March 17, 2022

Jim and all the other techs did a wonderful job in finding the problem and replacing the parts. I am glad that I chose this dealership for my vehicles service . More

by BOB55BLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 18, 2022 -

Phillips Buick GMC responded

Bob, we appreciate the great review and 5-Star rating. Jim does a great job with customers because of his focus on getting things done. Working with our Parts Team is a vital part of being a Service Team member and Jim understands how to communicate effectively. Putting it all together for you is whole basis of customer service. Thank you for your business and your continued confidence in Phillips Buick GMC.

March 17, 2022

Appreciated the promptness in getting my car serviced. Gave a complete detailed explanation of the problem. Car is running great, and we will use your service dept in the future if we have additional iss More

by dons44407@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Beserock
Mar 18, 2022 -

Phillips Buick GMC responded

Don, your 5-Star review brought a smile to our faces. Customers like you are so encouraging. Thanks for taking time to let us know how you felt about doing business with us. We love it when our customers tell us they appreciate the way we do things here at Phillips Buick GMC.

Mar 18, 2022 -

dons44407@gmail.com responded

Your welcome. Its nice doing business with a dealership that is efficient, qualified and customer friendly

March 17, 2022

Cathy was my sales associate and was fabulous. She was prepared for my appointment and walked through the process of finalizing the sale with grace and professionalism. This is the second vehicl More

by candace.trombly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Phillips Buick GMC responded

Thank you, Candace, for your continued confidence in us and the kind words for Cat. Repeat customers and recommendations are a vital part of a business like ours because relationships matter. That's why getting 5-Stars from someone like you is so awesome! Thanks for your trust and we look forward to many happy miles as we go down the road together.

March 16, 2022

March 11, 2022 was our 5th purchase of a new Buick or GMC Terrain car at Phillips Buick GMC since 2014. Scott Hall is our sales representative. He is always very attentive to our needs, wants and desires! More

by Ann W Arterburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Phillips Buick GMC responded

Ann, thank you so much for the review and the 5-Star rating. It is great to hear that you had an enjoyable experience with Scott. Loyal customers like you are such a vital part of our continued success. Your confidence in us is appreciated. Thank you for giving us the opportunity to serve you and. earn your business once more. We look forward to seeing you again.

March 15, 2022

Steve was the best car salesman I have ever come across. He was very personable and worked very hard to get me the right vehicle. If I buy another vehicle, I would look up Steve for sure. I would also like More

by Robinm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer
Mar 16, 2022 -

Phillips Buick GMC responded

This feedback was wonderful to read - thank you for sharing your thoughts and the great 5-Star rating. Our Sales Team aims to take excellent care of our guests and we are happy to hear that Steve hit the mark. We look forward to working with you in the future. Until then, safe travels Robin.

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