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Phillips Buick GMC

Fruitland Park, FL

4.6
2,580 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,580 reviews

February 22, 2022

The dealership would like for me to run the truck until the transmission blows up because the mechanics don’t have an idea what is wrong. This message was requested and is on my invoice. INEXCUSABLE More

by Russ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Zach
February 21, 2022

Good prompt service provided to an out of state traveler. I would recommend them to anyone More

by fsschro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Phillips Buick GMC responded

Your recommendation of Phillips Buick GMC is much appreciated and thank you for the great 5-Star rating! We service what we sell and offer the same care and consideration to all who come to us looking for service or with a problem to solve. We communicate with those we service and make them part of the team because, after all, you are why we are here. Thanks again for your recommendation and when you are back in town come see us.

February 21, 2022

The Enclave was repaired for loose transmission plug leak quickly and Zach explained what the problem was. More

by cjmalpass71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 21, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star review and the kind words for Zach. We aim for 100% customer satisfaction on every visit; whether it be a Vehicle Purchase, a Service visit or a quick trip to run into Parts looking for new floor mats.We appreciate your business and are grateful for you taking time to review and rate your experience at Phillips Buick GMC.

February 19, 2022

Straight forward, no hassle buying experience with attention to finding the vehicle that fits your needs. More

by savydog22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Phillips Buick GMC responded

Thank you for acknowledging the talented group of people we have here at Phillips Buick GMC. So happy to hear they all came together to help during your visit. We cannot wait to see you again!

February 19, 2022

I purchase my vehicle in June. Two months later I noticed the gel coat was coming off. I called Buick and was told this would be covered under the warranty. I took it into the serv More

by KANNKING16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Berlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

Great people to do business with. Gave good money for my trade in. And a great price on my new one. More

by mark.pullman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ross
Feb 21, 2022 -

Phillips Buick GMC responded

Mark, thank you for the great 5-Star review and letting everyone know how you feel about dealing with Phillips Buick GMC. We appreciate your candor and willingness to share your thoughts. Thanks for your business and we look forward to your next visit.

February 18, 2022

No pressure. Excellent customer service. Quickly got me in and out. Would definitely buy from here again. More

by hefferhounden3383
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Smith
Feb 21, 2022 -

Phillips Buick GMC responded

Besides quick, would you say your oil change service was like Lightnin, as in Lightnin Lube? That's a fun name for our quick oil change service, but also our goal. It is the one time where getting struck by Lightnin is a good thing, and at Phillips Buick GMC Lightnin does strike in the same place all day every day. High five for noticing! Thank you for taking time to rate us and giving us 5-Stars. We love that.

February 18, 2022

Too obnoxious annoying pressuring sales person. Too much correspondence back & forth after the sale. Now I get paperwork from Sirus radio. I did not ask for that garbage. Still have not received an More

by RDH8623
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred "Coach" Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person whom I forgot his name doing the final paperwork has the personality of a pig.
February 18, 2022

This is the second car we have purchased from Phillips the reason is a friendly courteous sales staff. We became friends right away. We didn’t know what kind of car we wanted. We told Buzz what we were l More

by PAPAJ725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken "Buzz" Buzby
Feb 21, 2022 -

Phillips Buick GMC responded

Buying your cars from us is much appreciated because of your confidence in Phillips Buick GMC and Buzz. Buzz has a way of making what can be complicated smooth and easy, but it takes a great customer like you to really make things happen. Thanks for the 5-Star review, kind words and taking time to tell our world about it. We look forward to serving you in the future. All the best to you.

February 17, 2022

We just bought a used car and had the best car buying experience we’ve ever had. No complaints from beginning to end, which is unheard of at dealerships. The salesman, Gilbert Niblack, was fantastic an More

by KS/RT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter in Finance
Feb 18, 2022 -

Phillips Buick GMC responded

Thank you for the great review and the 5-Star rating. Customers like you are the reason we love our community so much. We are happy to hear you had a pleasant experience in our Sales Team. Gilbert is a big part of our success here at Phillips Buick GMC and we appreciate your kind words for him. Enjoy your new purchase and we will be here whenever you need us!

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