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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.6
2,616 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,616 reviews

January 06, 2022

Came for a second opinion. Zack was so helpful with my problem ! Problem solved ,thanks More

by Dragnflyaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
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Jan 07, 2022 -

Phillips Buick GMC responded

Thank you for the kind words for Zack and your 5-Star review. They mean so much to us. We believe in attentive and professional customer service and we're glad that Zack made such a great impression on you.

January 06, 2022

My experience with Phillips was far beyond words. My Advisor Zack was there with me every step of the way. My request for them was sort of out the norm. But they came through for me with flying colors. More

by Dblackwell42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
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Jan 07, 2022 -

Phillips Buick GMC responded

Thank you for your 5-Star review, and taking the time to highlight Zack for his excellent work! Customer service is one of our top priorities, so we really appreciate your positive comments. We look forward to your next visit.

Jan 08, 2022 -

Dblackwell42 responded

It was an honor!

January 05, 2022

It was ok could have been more friendly faster with the paper work explaining the paperwork More

by CPBIG0246
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2022 -

Phillips Buick GMC responded

Thank you for taking time to write this high review. We appreciate your comments and tolerance of the administrative aspect of the sales process. We look forward to your next visit and the opportunity to serve you again.

January 05, 2022

Phillips Buick GMC was great. The worked very hard to get me into the car I had dreamed of for many years. The salesmen I worked with we're friendly & helpful and the Finance Team went out of their way More

by 06 SSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Finance Guy, but I forgot his name also 5 stars, Chris Harmon
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Jan 06, 2022 -

Phillips Buick GMC responded

Thank you for taking time to let us know about your last visit. We appreciate the kind words for our staff. Teamwork is very important in business, and more so today than ever before. Being friendly, answering questions and giving customers some space to reach their own conclusions just makes more sense. What makes this all possible is customers like you. Our intention is to invite each customer to participate as part of the team looking for the best result. Thank you, for your cooperation and trusting us to work with you. We look froward to your next visit.

January 05, 2022

Great dealership very professional and helpful we’re very happy with our terrain and if we ever need another car we will certainly do business here again More

by lelyship
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
randy lee
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Jan 05, 2022 -

Phillips Buick GMC responded

Thanks for taking time to write such a nice review and give us 5-Stars. We wish you all the best with your new Terrain and look forward to your continued trust in us.

January 05, 2022

Service department (Zack) was very efficient resolving the problem and getting my back on the road. More

by dkk4sail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
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Jan 06, 2022 -

Phillips Buick GMC responded

We appreciate you for taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers and their GM vehicles. Getting you safely back on the road is what it is all about.. We look forward to your next visit.

January 03, 2022

Overall this was an easy and quick transaction. Communication could have been a little better. Had to ask who our financing was through and what our interest rate was. More

by ngl_landry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Jan 03, 2022 -

Phillips Buick GMC responded

Thank you for the high review and comments. Just know that our relationship doesn't end after the sale, if you need anything feel free to reach out.

January 03, 2022

They have a decent variety of vehicles but it’s all spread out so getting around took awhile More

by Chris0613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
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Jan 03, 2022 -

Phillips Buick GMC responded

Thanks for the high review Chris, and you are correct: it takes awhile to see all that we have to offer. They say, "Variety is the spice of life," and things can get zesty around here at Phillips Buick GMC. Our other customers and staff seem to like things this way and glad you appreciate it too. We look forward to seeing you again.

January 01, 2022

Very nice got job done fast will use again if we need to would recommend them More

by coltonunderpants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Kelly
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Jan 03, 2022 -

Phillips Buick GMC responded

5-Stars! Thank you for taking the time to review us! We strive to provide a seamless experience for customers, and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

December 31, 2021

Bam was very patient, and no pressure. He really gave us the time to find the car we wanted. More

by Dustin.c.bass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Phillips Buick GMC responded

Dustin, thanks for the 5-Stars and the lesson in sales that Bam knows so well. "Give the customer time to find the car they want." Seems simple. Why do anything else? Dustin you are just the kind of customer we like and cannot wait to see you again.

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