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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.6
2,570 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,570 reviews

December 05, 2021

Randy was very helpful in working with us to find the vehicle we were looking for. Price good have been better, but this is not a great time to be car shopping. More

by terryf484
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
randy lee
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Dec 06, 2021 -

Phillips Buick GMC responded

Terry, thanks for the high review and your continued confidence in us. We sincerely appreciate your business and giving us an opportunity to serve you. We look forward to your next visit.

December 04, 2021

Love this dealership! Everyone is nice, respectful and helpful. I especially like Ronnie, our sales guy! More

by Mnorton64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : randy lee, Ronnie Ingram
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Dec 06, 2021 -

Phillips Buick GMC responded

We like Ronnie too and glad he is on our team. Nice, respectful and helpful are great words to hear from a customer and 5-Stars is the cherry on top. Thank you so much for sharing your thoughts and taking time to document how you feel about doing business with us. We look forward to your next visit.

December 04, 2021

Great service! Love the sales dude! Cant say enough about the art of the deal! More

by KAGRIFFIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
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Dec 06, 2021 -

Phillips Buick GMC responded

We are all about making service great again and are so glad you told us about your experience. Like you, we love our Sales Dudes. (That's so cool. Probably, can't put that on a business card though). Your 5-Star review means a lot to us. We have 5-Stars as our goal every time. It means we are connecting with the people who are important to us. High Five for the great review dude.

Dec 09, 2021 -

KAGRIFFIN responded

Well Im not a dude but no worries! LOL Why cant it be on a business card. Best sales Dude! Have a Merry Christmas! JUST BUSTING K

December 03, 2021

Always help me find what I need. Service is quick and everything is explained to my satisfaction. More

by GHAZELLIEF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer
Report | Print
Dec 03, 2021 -

Phillips Buick GMC responded

We love it when we get 5-Stars. Thanks for the great review. We strive to provide a seamless experience for customers, and it is wonderful to hear our service department came through and delivered. See you during your next appointment. Until then, may you have safe travels.

December 03, 2021

The Platinum membership is not what it seems to be. Plus I was promised an extra key for the $24,000 vehicle I bought never received More

by sorrento37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Berlin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2021 -

Phillips Buick GMC responded

Thank you for reaching out with your concern/issue. We would definitely like to remedy the issue with the key. Can you please contact Chris Hoff, BDC Manager, at (352) 728-1212, so we can get this resolved. Unfortunately your name/info isn't listed here, so we can not reach out directly to you. Thank you! Phillips Buick GMC Management Team

December 03, 2021

Fast and extremely easy service department to deal with. Top notch people to deal with! More

by mbedtelyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2021 -

Phillips Buick GMC responded

We so appreciate this Five-Star review! It is always a pleasure to service your vehicle here, and we are glad that you enjoy working with our Service Team. Your kind words really helped make our day. We look forward to your next visit!

December 03, 2021

They always have great, courteous service. They do a great job fixing problems, but the GMC is a great car, so service other than regular maintenance isn’t required very much. More

by porkbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Phillips Buick GMC responded

Oh boy, do we love this review or what! Funny thing about problem solving is that communication and customer involvement are often critical. You working with us, understanding our approach and helping us serve you is appreciated to much. Being Professional Grade is an honor because we serve loyal customers like you. The 5-Star review is awesome! Thanks for that. We look forward to your next visit.

December 02, 2021

Receive good service. all the employee were very helpful. Will always bring my car to Phillip Buick for service. More

by Shelason50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Phillips Buick GMC responded

Thank you for acknowledging the talented group of people we have here at Phillips Buick GMC. So happy to hear they all came together to help during your visit. Your 5-Star review brought a smile to all of our faces. We cannot wait to see you again!

December 02, 2021

It’s a very nice and clean place and they are on top of their game there and fast service More

by Blallington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Kelly, Bart Larue, Brian Brandt, Chris Harmon, Ronnie Ingram, Ernie Artunduaga
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Dec 03, 2021 -

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback and the great 5-Star review. Thank you for your business and please let us know if there is anything further you need.

December 01, 2021

Extremely courteous and professional greeting. I’m new to the area and Steve put me at ease immediately with my lease end termination and transferring the license plates. More

by jsheridan10
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Songer
Report | Print
Dec 02, 2021 -

Phillips Buick GMC responded

We are so glad you chose Phillips Buick GMC and you could not have picked a better person to help you out than Steve. He does a great job keeping things smooth and easy because Steve actually cares about what you need and why you need it. Thanks for the great 5-Star review and the kind words for Steve. You are no longer a stranger, at least not here. We are already looking forward to seeing you again.

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