Phillips Buick GMC

Phillips Buick GMC responded

In your version of Escape From New York, you move to Florida, meet Fred and buy a car from Phillips Buick GMC. That is a much better movie than the original. Thank you for taking time to give us such a great review and recommendation. We agree, Fred is special, and maybe that's why he seems to end up with the most awesome customers. We look forward to seeing you again and continuing to earn your trust. Thanks so much for putting a feather in Fred's cap.

Phillips Buick GMC responded

Your kind words for Buzz are music to our ears and your thoughtfulness is appreciated so much. A professional can make complex things, such as buying a vehicle, look easy even though the process can be a bit overwhelming. At Phillips Buick GMC we love having a man like Buzz represent us to customers like you because both you and Buzz are part of the business we engage in every day. Outstanding vehicles like the Buick Envision give us something we can confidently represent and offer to fine folks like you. Thank you so much for your 5 Star review. In turn we hope your ownership will earn another 5 Star review as you enjoy your new vehicle. We look forward to seeing you again.

Phillips Buick GMC responded

Thank you for the 5 Star review. We appreciate your business and the kind words for our staff. To some degree a car purchase involves a process that is typically taken for granted. That is understandable but your kind words were a heart-felt pat on the back to our office staff and sales professionals. Thank you for taking time to document your positive experience. You may be three hours away but we look forward to building a continuing friendship where business and pleasure are not strangers.

Phillips Buick GMC responded

Professional and considerate are music to our ears but even more so when attached to a great 5-Star review. Service and oil changes are opportunities to build relationships with customers. Thank you for taking time to let us know how we are doing. Since we are talking about reviews how about we give you 5-Stars for your consideration and trust in us. We appreciate your business and look forward to seeing you again.

Swsonger responded

Thank You

Phillips Buick GMC responded

Let's see: Fast, Easy, Willing, Negotiable, and Efficient: equals 5 Stars. Thank you so much for the the excellent rating which would not have been possible without you. It takes great customers to get great results. Thanks for working with us and your thoughtful acknowledgment or our staff. We look forward to seeing you again.

Phillips Buick GMC responded

Thank you Denis for taking time to express your feelings about working with Bart. We agree, he is a great guy. There is an island in the Caribbean named after him, St. Barts. Just kidding, but they should name it after him anyway because Bart is one of those good guys we get to meet now and then. That being said, not everyone writes to say nice things about those who worked with them along the way. Which puts you on a different level where thoughtfulness is concerned and we appreciate that very much. Working with folks like you makes our day because it is easy to remember customers like you. The reason Bart has such a great attitude is because he has customers like you that appreciate his service. Your 5 Star review is a feather in Bart's cap, and a vote of confidence for all of us here at Phillips Buick GMC. Thanks again Denis.

Phillips Buick GMC responded

Wow! Thank you for the 5 Star review Paul, and the wonderful words you had to say about dealing with Scott. We agree with you, Scott is unbelievable and he has been that way for the 14+ years we have known him. Scott seems to have a way of finding amazing customers like you. You know, the thoughtful kind of customer who care enough to share their good fortune with words of appreciation. Reviews like yours are special to us because of what it means to Scott and the rest of our staff. All of us are here to provide service in support of your ownership. Thanks again for taking time to communicate your experience here at Phillips Buick GMC.

Phillips Buick GMC responded

Wow! Doug, you noticed everything! Thanks for taking time to let us know how you felt about doing business with us and then giving us 5-Stars! How about we send 5-Stars back your way because your kind words brought a smile to our faces. We appreciate your business and continued confidence in us. We love the direction our relationship is going. Friendly, considerate and appreciative customers mean so much to us. Thanks again, Doug.

Phillips Buick GMC responded

Five Star reviews are what we look for everyday. Thank you so much for your high review and kind words, because you helped make our day. It is a lot easier to operate when your customers are as friendly as you happen to be. The fact that you took the time to rate us in order to communicate your experience here at Phillips Buick GMC is very important to us. Thank you for helping us build a relationship with you that will give us a chance to continue to earn your trust.

Phillips Buick GMC responded

Courteous and patient is a wonderful compliment. Thank you Cathryn, and in order to deal you need a prospective owner who is courteous and patient as well. We love working with customers like you in order to get them the vehicle that is right for them and proud to own. Happy customers make for happy driveways. We appreciate your great 5 Star review and your continued confidence in us. We look forward to your next visit.