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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.6
2,580 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,580 reviews

October 22, 2021

Bart did a great job keeping me informed as to where the car was, as it was intransit when I leased and not at the dealership More

by DOUG.VOLKMEIER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Larue
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Oct 27, 2021 -

Phillips Buick GMC responded

Thanks for your high review Doug. Communication these days makes all the difference in building a relationship with those that trust us with their vehicle purchase and service. Your kind words for Bart are appreciated. Taking time to add these thoughts to your review means so much to us. We look forward to seeing you again.

October 22, 2021

very easy to work with, no pressure and did not waste our time with worthless items for the car. More

by HMENUSAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Smith
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Oct 27, 2021 -

Phillips Buick GMC responded

We appreciate you taking time to rate us with 5-Stars, and all the kind words for J.D. He is easy to work with, and he will not waste your time helping you to find the car you need. He is a Marine you know so he'll always have your your back. Making the car buying experience enjoyable and easy is what J.D. excels at. Thank you for your business with us. We look forward to earning your continued trust.

October 22, 2021

Got the wrong name on the loan took 2 week to get it changed to the right name More

by lois.richardson10
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Owens
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Oct 22, 2021 -

Phillips Buick GMC responded

Hi Lois - we do apologize for the inconvenience. Unfortunately when an error like this is made, it isn't just a matter of changing the name or info in a system- it actually has a lot of moving parts (i.e. bank, credit bureau, etc.) and this does take time. We did the best we could to get it corrected in a timely manner and do hope that you can understand mistakes happen and we apologize.

October 22, 2021

Very professional sales agent who explained everything about our new vehicle. This was our 2nd purchase from this dealership. More

by djmartin1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
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Oct 27, 2021 -

Phillips Buick GMC responded

We know what you mean about Blake. He is awesome, and has been helping car buyers here for over 6 years. Thank you for taking time to document your experience with us at Phillips Buick GMC. Your 5-Star review is a feather in the cap for Blake and the rest of our staff. We look forward to seeing you again and earning your continued confidence is us.

October 22, 2021

Very pushy, don’t want to deal!We liked the truck they Very pushy, don’t want to deal! We liked the truck they had. Salesman not very helpful with technology of new truck. More

by kritters
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Owens
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Oct 22, 2021 -

Phillips Buick GMC responded

Thank you for your feedback on your recent experience. If you could give one of our managers a call, we would love the chance to change your opinion of Phillips. We do apologize that the salesman you worked with wasn't able to answer all of the technology questions, but we do have plenty of other staff that can accurately answer any and all questions you may have. We look forward to speaking with you.

October 22, 2021

Phillip’s Buick service department has always been very professional, caring about your problem, and friendly to you to make you feel that your problem is the most important thing of the day. The waiting a More

by PLCWELDON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack in service , Ken "Buzz" Buzby, Bart Larue
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Oct 28, 2021 -

Phillips Buick GMC responded

Professional, caring, friendly, care about your concerns, clean waiting room and good coffee is a great resume for us to have. We would add, Great Customers. Thank you for the 5-Star review and taking time to rate us. We are so glad you noticed our efforts to earn your approval and business. It takes two for a relationship to develop and communication is vital. Thank you for your kind words and continued confidence in Phillips Buick GMC.

October 22, 2021

Great sales experience as usual. Service was great as usual!! Feels like family. Let's go Brandon! More

by FREEBIRDKEITH63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Songer
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Oct 27, 2021 -

Phillips Buick GMC responded

Outstanding review. Thank you for the 5-Stars, the kind words and bringing a smile to our faces. We value our relationship with you and look forward to seeing you again.

October 22, 2021

Everyone very professional and patient humble never in a hurry explain everything with details thanks so much More

by anndeans3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Phillips Buick GMC responded

Ann, your 5 Star review and kind words put a smile on all of our faces. Thank you for taking time to communicate how you felt about dealing with us here at Phillips Buick GMC. Coach Fred is exactly the kind of man we want helping you find the vehicle you need, and working with someone like you makes it enjoyable on our part as well. If you ever need a 5 Star rating let us know. Thanks again for taking time to rate us so highly. We appreciate your business and look forward to serving you again.

October 22, 2021

It was a very good experience with the sales lady her name is cat she was very nice and pleasant More

by melissasmigel50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for your high review, and we are glad to hear how much you enjoyed working with Cat. A nice and pleasant experience is what we all desire and we have to tip our hat to you. Your appreciation of Cat's efforts set the stage for a good experience because communication is a a two way street. So, thank you Melissa for being so considerate and easy to help. Finding the right vehicle for you was our privilege and we look forward to serving you again.

October 22, 2021

Was greeted the moment i arrived for my appt….Professional … Courtious….The work done promptly while i waited in a comfortable service area… More

by Eddies55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Phillips Buick GMC responded

Remember the old A-Team show from back in the 80s? Colonel John “Hannibal” Smith would say, “I love it when a plan comes together.” We agree with the colonel, because customers like you like it that way. Thanks Eddie for the 5-Star review and the kind words for all of our staff. It was a pleasure to serve you and we look forward to seeing you again.

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