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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.6
2,578 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,578 reviews

December 23, 2024

This was my 1st visit. Did not know the process or procedures. Sat in waiting room over 4 hours, watching people come and go. Watch technicians come in and review the work More

by fblasing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand that your time is valuable, and we appreciate your feedback regarding your visits to Phillips Buick GMC. It’s important to us that our customers feel informed and that the service process runs smoothly. We would love the opportunity to address your concerns directly. Please feel free to reach out to us at your convenience, so we can work together to enhance your experience. Thank you for choosing Phillips Buick GMC. Sincerely, the Team at Phillips Buick GMC

December 22, 2024

I felt like I was part of family, the treatment was special, it felt personal, thank you for all the attention More

by jedevers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Gonzales
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Dec 23, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you felt like part of the Phillips Buick GMC family. Our team strives to provide personal and attentive service, and it's wonderful to know we succeeded in making your experience special. We look forward to welcoming you back for your next visit! Sincerely, the Team at Phillips Buick GMC

December 22, 2024

Outstanding dealership with fair pricing and great customer service. A great place to purchase your next vehicle. More

by AP
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an outstanding experience at Phillips Buick GMC. Our team is dedicated to providing fair pricing and excellent customer service, and it's great to know we hit the mark with you. We look forward to assisting you again with your next vehicle purchase! Sincerely, the Team at Phillips Buick GMC

December 21, 2024

Very pleased with the the buying of my car. Car was very professional & funny. My only complaint is the car detailing. You need to show those guys a toothbrush & show them where to use them. More

by tanajfox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Phillips Buick GMC responded

Thank you for your feedback! I’m glad to hear that you were pleased with the buying experience at Phillips Buick GMC. It's great to know that our team was both professional and entertaining. We appreciate your comments regarding the detailing; I will make sure to address this with our team to ensure we maintain our high standards. We look forward to seeing you again in a couple of weeks for your second key fob! Sincerely, the Team at Phillips Buick GMC

December 21, 2024

Gave us a good estimate and came in under the estimate with the final bill. More

by rpe1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Phillips Buick GMC responded

Thank you for your positive feedback! We're thrilled to hear that you received a good estimate and that we came in under your final bill. At Phillips Buick GMC, we strive to provide transparent and fair pricing. We appreciate your support and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

December 21, 2024

Daniel was great. Very helpful and knowledgeable. Dealership was great too. I would highly recommend both. More

by ellis.miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Phillips Buick GMC responded

Thank you, Ellis! We truly appreciate your kind words about your experience at Phillips Buick GMC. It's wonderful to hear that you found our team helpful and knowledgeable. Your recommendation means a lot to us! We look forward to seeing you again in the future. Sincerely, the Team at Phillips Buick GMC

December 20, 2024

Tech did not follow the instructions on what was listed as being wrong with the new truck phone charger, so I have to return it again after the holiday to be fixed. More

by THE_SLEETES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Phillips Buick GMC responded

Thank you for your feedback. We understand your frustration regarding the issue with the phone charger in your new truck. Your experience is important to us, and we want to ensure that your concerns are addressed promptly. Please feel free to reach out to Phillips Buick GMC directly, and we will do our best to ensure this is fixed. We appreciate your understanding and look forward to assisting you further after the holiday. Sincerely, the Team at Phillips Buick GMC

December 19, 2024

Worst customer service available, knowingly sold us a lemon. Would never return back our phone calls and did not help remediate our dissatisfaction. Will never recommend this place to anyone. More

by Timmmay06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Sales
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Dec 20, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. At Phillips Buick GMC, we strive to maintain high standards and ensure all our customers are satisfied. Your feedback is important to us, and we appreciate you bringing this to our attention. Sincerely, the Team at Phillips Buick GMC

December 19, 2024

First time at Phillips dealership and the service was quick and friendly. I’ll be back. More

by ChevyGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiley
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Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first experience at Phillips Buick GMC was quick and friendly. We look forward to welcoming you back soon for your next visit! Sincerely, the Team at Phillips Buick GMC

December 19, 2024

Very pleased with the staff explaining to me the situation with the battery/electrical issues. Appears they corrected the issue. More

by Grobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic (foot his name-tall black fellow. Very impressed. THANKS
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Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your feedback! We are delighted to hear that our staff at Phillips Buick GMC was able to explain the battery and electrical issues clearly and that the problem has been resolved. Your satisfaction is our priority, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

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