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Phillips Buick GMC

Fruitland Park, FL

4.6
2,557 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,557 reviews

November 23, 2024

Just spent $90000. On a pickup truck , everything started off great. I took the vehicle home unwashed, then a few days later, they called me back for a recall. They d More

by Raul singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Blake Kelly
Dec 02, 2024 -

Phillips Buick GMC responded

Thank you for taking the time to share your experience with us, Raul. While we understand your frustration with the detailing, our records show that your salesman reached out to you multiple times offering to take care of it for you, but it seems you declined. Our team would be happy to assist you if you have changed your mind. Please reach out to us at your earliest convenience. Sincerely, the Team at Phillips Buick GMC

November 22, 2024

All staff at the dealership were incredibly friendly. The car buying process was fast and honest, thank you for my new vehicle! More

by Erin W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TJ Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Kelly
Nov 25, 2024 -

Phillips Buick GMC responded

Thank you, Erin! We appreciate your kind words about the friendly staff at Phillips Buick GMC and are thrilled to hear that you found the car buying process fast and honest. Enjoy your new vehicle, and we look forward to welcoming you back in the future! Sincerely, the Team at Phillips Buick GMC

November 22, 2024

We walked in looking for a good used truck with low mileage and left with a GMC Canyon a few hours later with the keys! They did all the paperwork including working with our credit union! We were very More

by mitchmevillages
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you found a great GMC Canyon at Phillips Buick GMC and had a smooth experience with the paperwork. It’s always our goal to provide excellent service, and we’re so glad we could assist you. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

November 22, 2024

This dealership was one of the best experiences I’ve had. I have been trying to buy my first car for myself and I finally did with the quick, affordable, kind service from them. I love my new ford escape, so More

by HALEYSHADDIX2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Phillips Buick GMC and that you found your new Ford Escape. It’s great to know that our team provided you with quick, affordable, and kind service. We appreciate your feedback and hope to assist you again in the future. Enjoy your new car! Sincerely, the Team at Phillips Buick GMC

November 22, 2024

I was pleased with the efficiency that my problem was resolved and I did not have to come back More

by jimdloniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Phillips Buick GMC responded

Thank you for your feedback, Jim! We’re glad to hear that your issue was resolved efficiently and that you didn’t need to return. At Phillips Buick GMC, we strive to provide a smooth experience for our customers. If there's anything else we can do to earn a 5-star rating, please don't hesitate to reach out. We look forward to serving you again! Sincerely, the Team at Phillips Buick GMC

November 22, 2024

They lie about the actual payment plan to get you to their dealership and then change the actual payment plan when you get there particularly with Veterans. More

by bravescot99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 27, 2024 -

Phillips Buick GMC responded

Our dealership promotes finance offers that are national offers through General Motors, consistent with all dealerships throughout the US. However, once a customer applies for these national offers, the rates may vary based on individual credit scores and other factors. Our dealership employs many veterans and we honor them and thank all veterans for their service to our country.

November 21, 2024

The whole experience was quick and easy. There was no pressure. I have to say I was a little surprised at how fast everything went , but it was all good . Haven’t had any service from your s More

by LParess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Phillips Buick GMC was quick and easy, and that you felt no pressure during the process. We appreciate your feedback and look forward to serving you in our service department in the future. Don't hesitate to reach out if you have any questions or need assistance. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

November 21, 2024

I think Cesar was great to deal with made things easy and comfortable highly recommend him More

by dducklow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Gonzales
Nov 22, 2024 -

Phillips Buick GMC responded

Thank you for your feedback! We're glad to hear you had a positive experience with Cesar at Phillips Buick GMC. If there is anything we can do to make your experience 5-star worthy, please feel free to reach out. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

November 20, 2024

Great service and explanation of necessary work. I believe they charged a fair price and did not make me wait too long. More

by shelm6845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We at Phillips Buick GMC are thrilled to hear that you experienced great service and appreciated our explanations regarding the necessary work. We're glad you felt our pricing was fair and that we kept your wait time to a minimum. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

November 20, 2024

I had a non critical issue with a new vehicle and they had to order parts. They called and said the parts were in and I took the car in. When they returned my car they then told me the other parts needed More

by Anita.drescher605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred "Coach" Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to make multiple trips for a single repair, and we appreciate your patience throughout the process. Your feedback is important, and we will work to ensure all parts are available prior to scheduling repairs in the future. If there's anything further we can assist you with, please feel free to reach out to us at Phillips Buick GMC. We value your business and aim to provide you with a smoother experience next time. Sincerely, the Team at Phillips Buick GMC

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