Phillips Buick GMC

Sales person, Ed, was extremely informative did not rush, lthe sale. Was courteous took his time and answered all the questions that I put forth to him. I would deal with him again as I’m happy always to dea lthe sale. Was courteous took his time and answered all the questions that I put forth to him. I would deal with him again as I’m happy always to deal with a non-pressure sales person. More

They said my smog sensor in the tail pipe was bad and needed to be replaced. I agreed so in removing the bad one they destroyed the (bung) the fitting it was installed in. I ordered one and delivered it needed to be replaced. I agreed so in removing the bad one they destroyed the (bung) the fitting it was installed in. I ordered one and delivered it to the dealership. They had it welded on top of the old bung so now the new probe that was installed is not all the way in the exhaust stream. May cause problems in the future. More

The staff was excellent very friendly and helpful Very respectful outstanding service great communication skills respectful outstanding service great communication skills More

Fred has always been great but unfortunately wasn't there that day. He did do a lot of work on his day off and passed us to Ronny the day of in which Ronny was a good guy as well, very polite, respectful and that day. He did do a lot of work on his day off and passed us to Ronny the day of in which Ronny was a good guy as well, very polite, respectful and helpful! Finance on the other hand was very aggravating and irritating. I'm a return customer with a credit score over 800 and his best APR initially was 6.9% for 60 months! When I told him I could get 4.49% through my credit union he said he'll see what he can do to get close. We were about to walk away and low and behold he got 3.9% through GM. I know you're in the business of making money and probably get a kickback or stipend from using other finance companies but all your doing is screwing the customer and jeopardizing sales if you ask me. And then tried to squeeze an extra 50 bucks out of us also in which I would have walked. Yep, only 50 bucks but it's the principle of keeping ones word, not throwing in extra crap at the last minute. Anyhow, I've always liked phillips and are searching for a new truck for myself but have reservations because y'all don't deal as good as you used too compared the others I've been talking with. We'll see when I make that decision. Thanks and take care, David More

Up front at informing you about issues. Gives you all options available for you to select from. Gives you all options available for you to select from. More

Mark was fantastic throughout the entire sale process! He made trading in and purchasing a vehicle very easy, with no pressure or stress! He made trading in and purchasing a vehicle very easy, with no pressure or stress! More

Absolutely fantastic ! !! Love your service department they get it done and get it done quick you guys are amazing to thank you !! Love your service department they get it done and get it done quick you guys are amazing to thank you More

I arrived with my daughter unsure we would be able to leave with a car, but Ed in Sales and Brandon in Financing did a great job helping us find the perfect car for us that we can afford. We could not be leave with a car, but Ed in Sales and Brandon in Financing did a great job helping us find the perfect car for us that we can afford. We could not be happier with the service we received. I would recommend Phillips over any other dealership! More

Great GMC dealership close to home that has a nice lot and show room - personable employees especially Jim in service 😊 and show room - personable employees especially Jim in service 😊 More

We feel we are treated fairly there. We feel they have an interest in our truck, to keep it running smoothly. We feel they have an interest in our truck, to keep it running smoothly. More