Phillips Buick GMC

I have had my vehicle in for service twice now and it it still not repaired. All I seem to get is lip service. The service department is very accommodating and courteous but I want the problem addressed still not repaired. All I seem to get is lip service. The service department is very accommodating and courteous but I want the problem addressed and taken care of. I don’t think the technician knows what he is doing because all I was told is that I would have to wait for an “update” sometime between November and January and maybe that will take care of the problem and I emphasize “maybe”. He doesn’t even know if it will and that it what I mean by LIP SERVICE. All I know is that I have wasted my time (2 days +) and close to 100 miles. Very Very dissatisfied. More

Just like family. Good people. I always get oil changes there. They take good care of me Good people. I always get oil changes there. They take good care of me More

I have always had a good experience with the sales department and with the service department as well and thank you for keeping the customer in line, I know you have a business to run and you have to department and with the service department as well and thank you for keeping the customer in line, I know you have a business to run and you have to make a profit, but I have always been treated fairly. Thank you for that And especially Blake and Sandy really great guy More

Great sales person , good experience and saved me money. Would recommend the Scott and Plillips Would recommend the Scott and Plillips More

Everything was wonderful. If it was not for bus that bus, we probably would not have bought the vehicle at this time he is a true gentleman as well as a sales person. Highly r If it was not for bus that bus, we probably would not have bought the vehicle at this time he is a true gentleman as well as a sales person. Highly recommend anyone visiting him very very pleased no pressure that’s what we like that’s why we bought from bus, that’s not bus it’s bus BUZZ thank you More

Firestone told me I had a leak in the steering system. Brought the car to Phillips Buick GMC and they replaced the steering box “ under warranty”. Car is 2017 GMC Acadia with 60,000 miles. They even arran Brought the car to Phillips Buick GMC and they replaced the steering box “ under warranty”. Car is 2017 GMC Acadia with 60,000 miles. They even arranged a free rental car for me. Great service. More

good experience. clean facilities. water fountain needs fixing. noff said. Tks 4 a good day. clean facilities. water fountain needs fixing. noff said. Tks 4 a good day. More

All I can say, is they do a xxxx good job I brought my Yukon and I was having problems with the tranny next thing you know if they fixed it up took good care of it. Good care of me and the wife net truck Yukon and I was having problems with the tranny next thing you know if they fixed it up took good care of it. Good care of me and the wife net truck hauls xxx. More

Excellent service even after having to wait for parts. Gave me rides to and to the service department. Gave me rides to and to the service department. More

They got the job done but were very expensive. $600 every 40k to change the trans fluid is too much. $350 to replace a light and sensor that should have been a warranty item. $600 every 40k to change the trans fluid is too much. $350 to replace a light and sensor that should have been a warranty item. More