Phillips Buick GMC

It was a good experience to work with Phillips Buick GMC Kim Busby was a good sales person. He had the vehicle we wanted at the price we wanted not a lot of negotiation was needed. The only bad experience I Kim Busby was a good sales person. He had the vehicle we wanted at the price we wanted not a lot of negotiation was needed. The only bad experience I had with this purchase is when I picked up my vehicle the backup camera did not work and I’ve been waiting for 2.5 weeks now to hear from the service department about the part to get it repaired. I’m upset that they let the brand new 2023 GMC go out of the lot with a nonworking back up camera seeing that they knew it was going to be going out on Tuesday the day I purchased it. you would think that they would pull the part out of a different truck that was just sitting there when they knew that truck was sold and going out. The service department said that they knew that that camera was bad and they had ordered a new one and they were back ordered. I just hope I don’t have a long wait to get my back up camera fixed and I will stay on Buzz and the service department. Until it is fixed. Other than not having a complete $64,000 pick up truck for sale was good transition was quick one of the fastest I’ve ever had we pre-printed our paperwork so we were in an out in two hours. I get a new vehicle every three years and the worst thing for us spending a whole day at a dealer so other than the back up camera it was very good experience. More

Very quick in the sales in and out of the building in two hours buzz with a very good salesman purchased a 2023 GMC 1500 sierra SLT only problem that I had with the whole sale was the back up camera did not hours buzz with a very good salesman purchased a 2023 GMC 1500 sierra SLT only problem that I had with the whole sale was the back up camera did not work and we purchased that vehicle on 11/29/22 and now it’s 12/14/22 and my backup camera is still not repaired for purchasing a $64,000 pick up truck. You would think that they would make sure that the back up camera was working when I left the lot that is my only issue. More

It was a pleasure to have them work on my buick and they did so in a timely fashion did so in a timely fashion More

Blake was great to deal with as was the financing agent, very quick with no hassling will definitely be back very quick with no hassling will definitely be back More

It was great no pressure Steve was awesome to work with would go back it I needed a other auto thanks a lot ! would go back it I needed a other auto thanks a lot ! More

They always work with me if I need help with the car I have had trouble with my radio and they have been helping me have had trouble with my radio and they have been helping me More

Bob in the service department was extremely helpful, knowledgeable and wonderful to work with. Highly recommend knowledgeable and wonderful to work with. Highly recommend More

The service writer Zach was very professional in handling my service needs. Everything thing is performing well since I picked up my vehicle. my service needs. Everything thing is performing well since I picked up my vehicle. More

Service was very good but I thought the price to fix problem was a little high. problem was a little high. More

They were very accommodating and did go beyond what would be expected.I was pleased with there attitude be expected.I was pleased with there attitude More