Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
1,049 Reviews

1,049 Reviews of Phillips Buick GMC - Service Center

Sort by
January 21, 2024

The cost is expensive and I would like to see pictures showing the issues I have with my car. More

by laroia40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack
Report | Print
Jan 23, 2024 -

Phillips Buick GMC responded

We would like to assist you but cannot verify who you are to reach out. Please contact Keith Free, our Service Manager at 352-728-1212 for assistance directly.

January 18, 2024

From the service advisor to the shuttle driver, everyone was very efficient and had great communication skills. We appreciated the service, our problem was solved in one day. Will be back for all of our ser More

by CC Devine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve - service advisor
Report | Print
Jan 20, 2024 -

Phillips Buick GMC responded

Thank you for taking time to recognize our staff. We appreciate you servicing your vehicle at Phillips.

January 18, 2024

Good service , took care of the problem, was under warranty, and provided rental car that was necessary. More

by arlenegeiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Phillips Buick GMC responded

Thank you for taking time to recognize our staff. We appreciate you servicing your vehicle at Phillips.

January 18, 2024

Yes I was treated very very nice and the man that help me did his best tosle sure my truck was taking care of 100percent More

by wolffbj50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Phillips Buick GMC responded

Thank you for choosing Phillips for your service needs. We appreciate your business and your compliments of Jim Berlin.

January 18, 2024

The kind of service I’ve come to expect from Phillips. From the consultants to the shuttle driver, good people and excellent results. More

by M700WIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Phillips Buick GMC responded

Thanks for the compliments. It's the little things that count and we work hard to treat our customers right.

January 18, 2024

Horrible experience- never going back, never recommending them to anyone. Service department is sketchy!! No trust in them at all. More

by HEMITAMPABERTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Phillips Buick GMC responded

As you have hidden your information we cannot respond directly and cannot verify that you were even at our dealership. Please reach out to Keith Free, our service manager, to address your concerns. We service thousands of customers and our honesty and integrity is paramount.

January 18, 2024

Service was excellent. Ed Owens was professional and knowledgeable. No high pressure sales. This is my forth car from Phillips, and I highly recommend them More

by Fwmoeller49
Recommend Dealer
Yes
Employees Worked With
Ed Owens
Report | Print
Jan 20, 2024 -

Phillips Buick GMC responded

Thanks for the compliments! We appreciate that you are a repeat customer and Ed does a great job taking care of customers. Enjoy your vehicle!

January 18, 2024

Excellent service and very satisfied with my first experience with this dealership. Thank you for everything. More

by Jadevett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylee
Report | Print
Jan 20, 2024 -

Phillips Buick GMC responded

We appreciate that you selected Phillips Buick GMC for your service needs.

January 18, 2024

I have had great experiences when I have had to get my vehicle worked on. Always friendly and helpful. More

by mamcm126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Phillips Buick GMC responded

Thank you for selecting Phillips for your service needs. We appreciate your support of our small business.

January 18, 2024

I dropped my vehicle off for a 2-3 hour job, it sat there for 2 days untouched , this was my only vehicle and no loaner, I had to rent a car $88 per day so 3 days total. Tech did a great job and I’m happy wi More

by AMARINE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Phillips Buick GMC responded

We appreciate that you brought your vehicle in for service. Unfortunately, when we have to wait on parts the repairs can take longer than usual. We appreciate your patience and your compliments of our tech that worked on your vehicle.

1
...
37
38
39
...
105